konrabi
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« on: October 16, 2016, 03:02:39 PM » |
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Hi, is this template compatible with woocommerce plugin? I have an issue on a woocommerce cart page - I can not remove an item or update quantity of items. I tried with standard themes on preview mode and it is possible. Couldn't find any solutions so far ...
Any assistance would be appreciated ...
Regards, Konrabi
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Tristan Rineer
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« Reply #1 on: October 17, 2016, 07:00:27 AM » |
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Woocommerce compatibility has been built into the framework for a long time; you are the first person to post about any issues since the compatibility was added. Please remember to always post a link to your site when having issues with something on the front-end; I can't even begin to diagnose the cause of a problem if I can't see what's happening and inspect the code with Firebug.
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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konrabi
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« Reply #2 on: October 17, 2016, 10:08:24 AM » |
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Hi, this is my shop page: www.regreg.pl/sklep .Pls add something to cart (koszyk) and check what is happening and what you can do. Regards, Konrabi Woocommerce compatibility has been built into the framework for a long time; you are the first person to post about any issues since the compatibility was added. Please remember to always post a link to your site when having issues with something on the front-end; I can't even begin to diagnose the cause of a problem if I can't see what's happening and inspect the code with Firebug.
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Tristan Rineer
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« Reply #3 on: October 18, 2016, 07:17:35 AM » |
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After looking at your site with Firebug, the error that I'm getting in the javascript console seems to indicate that the problem you are having is happening because of the register URL you've entered in the theme options somehow causing a script error. If you remove the "Optional Register URL" from the bottom of the "General" tab in the Theme Options, it should hopefully fix the problem.
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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konrabi
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« Reply #4 on: October 24, 2016, 09:41:15 AM » |
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I deleted it. It still doesn't work.... Well - can you have a look at it?
Konrabi
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Tristan Rineer
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« Reply #5 on: October 25, 2016, 07:10:07 AM » |
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If you can PM me FTP access and WP login details, I'll take a look at the settings and code as soon as I can. It may be a couple days though, as my other job has me working extra hours this week.
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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konrabi
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« Reply #6 on: December 15, 2016, 06:07:26 AM » |
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Hi Tristan. Have you found some time to look at the issue?
KK
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Tristan Rineer
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« Reply #7 on: December 15, 2016, 03:47:33 PM » |
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I only check my PMs when I am expecting a PM that I have requested from a user that needs help; I stop checking if they don't send it within a week of the request. Since it has been over a month since I asked for the details, I wasn't expecting the PM anymore. Now that you've posted again, I can see that you sent the information a few days ago, and I'll be taking a look at it tomorrow.
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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Tristan Rineer
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« Reply #8 on: December 16, 2016, 11:59:33 AM » |
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I took a closer look at the console errors and noticed the following error: Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://www.regreg.pl/koszyk/?remove_item=045117b0e0a11a242b9765e79cbf113f&_wpnonce=a227dc32e3. (Reason: CORS header "Access-Control-Allow-Origin" missing). That error appears every time I click the remove button in the cart. It is not related to the theme at all. I suggest asking your host if there's a setting enabled that is causing the error. If it is not as server setting, then the next thing to do would be submit a support request with Woocommerce.
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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konrabi
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« Reply #9 on: January 19, 2017, 08:13:21 AM » |
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Tahnk you Tristan. You were totally right. I solved the problem by turning off the "Woocommerce Add-to-Cart Custom Redirect" plugin. Sorry for bothering you.
Regards, Konrabi
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Tristan Rineer
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« Reply #10 on: January 19, 2017, 02:43:54 PM » |
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If you consider this issue resolved, I'll go ahead and lock this thread.
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Tristan Rineer ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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