Forum Support

 
Advanced Search


New Posts
FAQs for Wordpress
If you have a question about Wordpress products please read through a list of our most commonly asked questions here.
[1]

Offline konrabi
Free Member
Posts: 20
Posted on: October 16, 2016, 03:02:39 PM

Hi, is this template compatible with woocommerce plugin? I have an issue on a woocommerce cart page - I can not remove an item or update quantity of items.
I tried with standard themes on preview mode and it is possible. Couldn't find any solutions so far ...

Any assistance would be appreciated ...

Regards,
Konrabi
Logged

Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: October 17, 2016, 07:00:27 AM

Woocommerce compatibility has been built into the framework for a long time; you are the first person to post about any issues since the compatibility was added.



Please remember to always post a link to your site when having issues with something on the front-end; I can't even begin to diagnose the cause of a problem if I can't see what's happening and inspect the code with Firebug.
Logged

Offline konrabi
Free Member
Posts: 20
Posted on: October 17, 2016, 10:08:24 AM

Hi, this is my shop page: www.regreg.pl/sklep .Pls add something to cart (koszyk) and check what is happening and what you can do.

Regards,
Konrabi

Woocommerce compatibility has been built into the framework for a long time; you are the first person to post about any issues since the compatibility was added.



Please remember to always post a link to your site when having issues with something on the front-end; I can't even begin to diagnose the cause of a problem if I can't see what's happening and inspect the code with Firebug.
Logged

Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: October 18, 2016, 07:17:35 AM

After looking at your site with Firebug, the error that I'm getting in the javascript console seems to indicate that the problem you are having is happening because of the register URL you've entered in the theme options somehow causing a script error.  If you remove the "Optional Register URL" from the bottom of the "General" tab in the Theme Options, it should hopefully fix the problem.
Logged

Offline konrabi
Free Member
Posts: 20
Posted on: October 24, 2016, 09:41:15 AM

I deleted it. It still doesn't work.... Well - can you have a look at it?

Konrabi
Logged

Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: October 25, 2016, 07:10:07 AM

If you can PM me FTP access and WP login details, I'll take a look at the settings and code as soon as I can.  It may be a couple days though, as my other job has me working extra hours this week.
Logged

Offline konrabi
Free Member
Posts: 20
Posted on: December 15, 2016, 06:07:26 AM

Hi Tristan. Have you found some time to look at the issue?

KK
Logged

Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: December 15, 2016, 03:47:33 PM

I only check my PMs when I am expecting a PM that I have requested from a user that needs help; I stop checking if they don't send it within a week of the request.  Since it has been over a month since I asked for the details, I wasn't expecting the PM anymore.  Now that you've posted again, I can see that you sent the information a few days ago, and I'll be taking a look at it tomorrow.
Logged

Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: December 16, 2016, 11:59:33 AM

I took a closer look at the console errors and noticed the following error:

Code:
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://www.regreg.pl/koszyk/?remove_item=045117b0e0a11a242b9765e79cbf113f&_wpnonce=a227dc32e3. (Reason: CORS header "Access-Control-Allow-Origin" missing).

That error appears every time I click the remove button in the cart.  It is not related to the theme at all.  I suggest asking your host if there's a setting enabled that is causing the error.  If it is not as server setting, then the next thing to do would be submit a support request with Woocommerce.
Logged

Offline konrabi
Free Member
Posts: 20
Posted on: January 19, 2017, 08:13:21 AM

Tahnk you Tristan. You were totally right. I solved the problem by turning off the "Woocommerce Add-to-Cart Custom Redirect" plugin. Sorry for bothering you.

Regards,
Konrabi
Logged

Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: January 19, 2017, 02:43:54 PM

If you consider this issue resolved, I'll go ahead and lock this thread.
Logged
[1]

Jump to:  


Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Page created in 0.028 seconds with 22 queries.
Need some help getting your site up and running? Be sure to check out our tutorials area, post on the forum or hire us
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.