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Author Topic: Video was working - now it just shows the background picture?  (Read 389 times)
Jr. Member
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Posts: 63

« on: November 08, 2016, 11:56:39 AM »

I had this working with the video, showed the client and got signoff.

Sometime laster they notified me that the video no longer was playing.

I tried it on my Mac and PC and it showed the fixed background picture instead, like it is supposed to do when the screen is too small or on a mobile device.

Any ideas?

I did confirm that Custom 1 is published, and pulling in S5 Tab 1 module.

Here is the site:

Any help is appreciated.


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Posts: 28743

« Reply #1 on: November 08, 2016, 08:59:35 PM »


You are calling the following url and when you load that url in a browser you will get a 404. The video must point to a valid url:

Mike Knott
Shape 5 Team

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Posts: 63

« Reply #2 on: November 09, 2016, 08:37:02 AM »

Ouch. That is embarrassing.  Embarrassed I built the site on that URL and moved it, and erased it on the original location.

I also put in a relative URL instead of absolute, in case I ever move it again.

Thank you!
« Last Edit: November 09, 2016, 08:43:00 AM by flaxton » Logged
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