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Offline 6twenty8
Free Member
Posts: 4
Posted on: January 14, 2017, 09:11:41 AM

Hey guys -
I pulled down both Site Shapers for the Eventful template. Both install without errors (separate new databases), but only the Athletic will display the site. I can log into the admin console for both, but the business install seems to pull up Article 67 - which is a 404 error article, but the browser displays a different error page. The base url is localhost:8888/event_b which results in http://localhost:8888/event_b/index.php?option=com_content&view=article&id=67 trying to be diplayed.  The browsers display a Failed to Open Page error message about too many redirects. 

Firefox - "Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

Safari page - "This might occur if you open a page that is redirected to open another page that is then redirected to open the original page"

I've installed the business site shaper multiple times (again, no issues/error messages) to test it before and after updating Joomla and/or Vertex. I don't see anything related to this redirect issue in the support forum. The Athletic works fine updated to the latest versions of Joomla and Vertex.

Can you replicate this issue - or point me in the right direction to fix it?

Awesome looking template!

Thanks
Sean
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: January 16, 2017, 02:23:59 PM

Hello Sean,

I just tested with a fresh download of the Business version and its working fine for me. I can access the hompeage and admin area with no issues.

You could probably just change the home menu item to point to another article if the one its pointing to on your site is throwing an error like this. No idea why it would if you did a fresh install and nothing else but changing the home menu item should be a solution
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Offline 6twenty8
Free Member
Posts: 4
Posted on: January 21, 2017, 09:12:25 AM

Hi Jonah -
The menu item is defined the same between the athletic and business site shapers. The athletic does toss the geocode error, whereas the business does not. The same frontage article is assigned in both, and the menu's are assigned the same pages. I even pulled down a new zip of both - tried mysqli and pod for both, and the business does not bring up the frontage.  I am using MAMP 4.1, php 7.1.  No idea how this one is not working for me as I installed a bunch of site shapers before - very simple and straight forward.  Appreciate any other suggestions you may have.

Thanks
Sean
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Offline 6twenty8
Free Member
Posts: 4
Posted on: January 21, 2017, 05:22:55 PM

I installed the template online instead of locally and it works online. Odd it does not work locally. I prefer to get the sites working like i want locally and then transfer everything online.
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: January 23, 2017, 12:30:19 PM

Yeah I'm really not sure. Especially how its just the one site shaper not working for you. I'm not sure how Google error shows for one and not the other. It should show for both as they updated their API and you need a fresh download of the module so you can add in an API key.
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