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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: January 30, 2017, 02:36:35 PM

Does your server have some kind of caching enabled?  That or a caching plugin would be almost the only explanation for changes not being reflected in the browser.
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Offline markhutton
Free Member
Posts: 34
Posted on: January 31, 2017, 08:44:31 AM

Thank you Tristan, it seemed to be a chaching issue.

Again for no apparent reason, I now have an issue with the CSS of the custom 5 widget.

Please see http://www.castlebromwichdirectory.co.uk/healthybodiesclinic-wordpress3/ for details.

I can see this issue in firebug. However, I cannot find the path.

I uploaded the default editor.css file but this has not resolved the issue.

Other than somebody having access to my site via ftp or similar, is there any other reason why CSS would be effected?

Thanks,

Mark
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: January 31, 2017, 11:50:39 AM

Everything on your site looks fine to me; what exactly is the CSS issue you are referring to? 
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Offline markhutton
Free Member
Posts: 34
Posted on: January 31, 2017, 12:05:07 PM

The color scheme is broken on the custom 5 widget.

Could you also please confirm the widget position for background images in the top row 1.1 and bottom row 1.1.

Thanks,

Mark
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: January 31, 2017, 01:02:27 PM

Broken how?  Are the colors incorrect?  I believe the colors are controlled on the "Specific" tab of the theme options.

The background images for the rows are always controlled on the "Main" tab of the theme options - just click the image icon for the row you are wanting to update.
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Offline markhutton
Free Member
Posts: 34
Posted on: January 31, 2017, 01:17:39 PM

Yes, colors are incorrect. These color options are not controlled in the 'theme specific' tab in theme options. I cannot find an option to change the color scheme of the custom 5 widget in the theme options anywhere.
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: January 31, 2017, 01:26:13 PM

It appears that the colors for the sections inside the text widget in Custom 5 are controlled by the Highlight color for the theme.
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Offline markhutton
Free Member
Posts: 34
Posted on: January 31, 2017, 01:30:16 PM

I did alter the highlight 1 color last night. However, it wasn't what I wanted so I set it back to default. I have just checked again and re-saved but no changes are taking effect. No other widgets that are controlled by the highlight 1 color are effected either.
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: January 31, 2017, 01:59:00 PM

It seems that something is off with the way the other colors abe being calculated from the highlight color.  It looks like it's designed to just make things a couple shades darker, but on your site, it's not doing the calculation correctly.

I'm not sure exactly how it's supposed to function, so I'll have to ask one of the designers, and wait for a response before I can get back to you about it.
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Offline markhutton
Free Member
Posts: 34
Posted on: January 31, 2017, 03:03:57 PM

Okay Tristan Thank you.
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Offline markhutton
Free Member
Posts: 34
Posted on: February 01, 2017, 07:37:46 AM

I look forward to receiving your response regarding the custom 5 position Tristan.

However, in the mean time, I need to correct the following before the site can go live.

1) I have uninstalled - deleted - reinstalled - activated the V2 S5 map plugin and published to bottom row 3.1 position. However, it now does not display at all in the widget position. I have ensured the widget is set to display 'everywhere' and have also entered the Google API Key.

2) How can I change the heading from h3 to h1 while keeping the style in the top row 1.1 position?

3) I have copy and pasted code from custom 6 widget to custom 7, but the custom 7 widget centers the text. How can I edit this to align left?

4) When submitting a message with the quick contact plugin, half of the page does not reload. Checked in multiple browsers. Also, no mail is being received. Setting is set to use server.

5) Change font used in the Healthguide Clinic Centre heading and phone number in bottom row 3.2

Why can't these things 'just work'?

If I can correct these I should be good to go...

Kind Regards,

Mark
« Last Edit: February 01, 2017, 12:17:35 PM by markhutton »
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: February 01, 2017, 01:51:11 PM

I look forward to receiving your response regarding the custom 5 position Tristan.

   I forwarded the information to the designer who worked on that release.  Here's the answer I got back:
   
   
Quote
That design used a function that automatically adjusts the hex color by adding or reducing. Sometimes the number goes out of range. He can modify index.php and find:
      
Code:
.top_box_2 {
background:#<?php echo change_Color($s5_highlightcolor1,'+20'); ?> !important;
}
.top_box_3 {
background:#<?php echo change_Color($s5_highlightcolor1,'+40'); ?> !important;
}
      
   He can either change those to +10 and +20 or he can simply replace the php code with his own custom hex color.
   
   Hopefully that helps.

1) I have uninstalled - deleted - reinstalled - activated the V2 S5 map plugin and published to bottom row 3.1 position. However, it now does not display at all in the widget position. I have ensured the widget is set to display 'everywhere' and have also entered the Google API Key.

   The map is there, but it hasn't been given a height.  You'll need to give it a height before it can appear; "%" heights are not valid.

2) How can I change the heading from h3 to h1 while keeping the style in the top row 1.1 position?

   That would require editing the code that generates all the widget formatting, causing all widgets to have the H1 tag, which is not recommended for SEO purposes.  It is also considered custom coding, and is not covered by support.

3) I have copy and pasted code from custom 6 widget to custom 7, but the custom 7 widget centers the text. How can I edit this to align left?

   You may be able to get the result you want by adding the following code to the bottom of the style.css file for the theme:
   
   
Code:
.large_text h3 {text-align:left; !important}

4) When submitting a message with the quick contact plugin, half of the page does not reload. Checked in multiple browsers. Also, no mail is being received. Setting is set to use server.

   The e-mail not submitting most likely is being caused by the site failing to load, which may be caused by either something in the widget settings or a setting on your server.  The form on the demo submits without issue, so I recommend checking the widget options to make sure everything is correct.  You may also want to try changing it to not use the server, to see if that is the issue.
   

5) Change font used in the Healthguide Clinic Centre heading and phone number in bottom row 3.2

   
   All font controls are in the theme options; if it's not an option, then it would be something that requires custom coding, which is, as stated above, not covered by support.
   
   
I recommend checking out the Codecademy HTML and CSS course to learn the basics of how HTML and CSS work; it's free, and if you combine that with Firebug, you should be able to figure a lot of things out on your own, which is generally faster than waiting on support.
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Offline markhutton
Free Member
Posts: 34
Posted on: February 01, 2017, 03:00:44 PM

Thanks Tristan,

The same thing has happened to the color of the read more links now. All I did was change the code from "readonreadon_highlight1" to "readonreadon_highlight2" and save the widget. Now the hover color is black on both read more link causing a similar issue to the custom 5 widget?

I'm really not sure how to solve this one. This shouldn't be occurring though right?

Still having no luck with the quick contact plugin. I have changed setting from server to user and the site does load now. However, no mail is received?

There is another issue with the menu. If I take the link away from the menu item, so that it just acts as a menu separator then the text style is changing?
« Last Edit: February 01, 2017, 04:33:10 PM by markhutton »
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: February 02, 2017, 01:28:08 PM

The same thing has happened to the color of the read more links now. All I did was change the code from "readonreadon_highlight1" to "readonreadon_highlight2" and save the widget. Now the hover color is black on both read more link causing a similar issue to the custom 5 widget?

I'm really not sure how to solve this one. This shouldn't be occurring though right?

   There should be a space after that first "readon", so if what you posted above is what you actually changed it to, then it's not working because it's incorrect.
   
Still having no luck with the quick contact plugin. I have changed setting from server to user and the site does load now. However, no mail is received?

   Have you set a destination e-mail address in the widget settings?
   
There is another issue with the menu. If I take the link away from the menu item, so that it just acts as a menu separator then the text style is changing?

   
   Are you referring to the main menu, or a menu somewhere else on the site?  Everything in the main menu looks fine to me.
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Offline markhutton
Free Member
Posts: 34
Posted on: February 02, 2017, 01:45:12 PM

Yes there is a destination email address in widget.

readonreadon_highlight1 was taken from backup siteshaper I have installed. There was no space used.

The main menu. I will take link out of one of the menu items so you can see.

What is the solution for the custom 5 widget? I'm not confident changing the indec.php file and should this even be necessary? The code is the same as in the backup siteshaper I have. I'm not sure how this can just change from editing in theme area?
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