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Author Topic: Phone number white on phone  (Read 802 times)
redmac
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« on: February 21, 2017, 05:42:26 AM »

Hi,

On the OASIS template we have a white background. When displayed on my phone I can see the T and F, but the phone / fax numbers are white. Thereby invisible.

I can type any other text and it's black. But when I type a number representing a phone number it displays as white.
Nice, but not  what I want ;-)

How can I change this to always black?

Thanks.
Redmac
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mikek
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« Reply #1 on: February 21, 2017, 08:24:09 AM »

Hello,

Please post a url to where this occurs.
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Mike Knott
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redmac
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« Reply #2 on: February 21, 2017, 09:37:42 AM »

Hi Mikek,

On the frontpage of servicebox.be/SAK

Thanks
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mikek
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« Reply #3 on: February 22, 2017, 09:13:06 AM »

Hello,

I'm sorry I don't know where you are referring to. The phone and fax numbers are showing in gray text on both mobile and desktop for me.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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redmac
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« Reply #4 on: February 22, 2017, 10:24:52 AM »

Hi,

Strange. We've tested on 3 different iPhones and they all show the T and F in gray and number in white. Can you please check with an iPhone?
Thanks,

Redmac
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mikek
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« Reply #5 on: February 22, 2017, 01:37:32 PM »

Hello,

I'm sorry I don't have an iPhone to test on, I am testing on a Samsung Galaxy S7. I see nothing that would set the phone numbers to white coming from the template. In fact you have an important call on them to prevent this: <span style="color: rgb(128, 128, 128) ! important;">F +32 (0) 52 22 13 63</span>

If it is showing white only on iPhones then there is something on the operating system or browser itself that is causing this issue, there is most likely a script that's manipulating phone numbers for easier dialing would be my guess. That's not something that the template can control.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
redmac
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« Reply #6 on: February 23, 2017, 04:56:29 AM »

Hi Mikek,

Found a solution. Indeed it's iOS that inherits the color of the links set to the menu of the template (in our case white).

The template can fix this issue by adding :

a[href^=tel] {
    color: #YOURCOLOR;
    text-decoration: none;
}

to the css.
(Where #YOURCOLOR is the actual colour code you want to appear.)

Well, we all get smarter every day ;-)

Thanks for the support. You've pointed me in the right direction.

Redmac
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