Forum Support

Shape 5
September 16, 2021, 07:18:34 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: new site shaper install does not finish  (Read 381 times)
oaspirit
Jr. Member
**
Offline Offline

Posts: 10



« on: March 15, 2017, 07:49:08 AM »

Hi, I am installing the Incline Site Shaper and after completing the info on (1) Configuration, (2) Database, I click Install after confirming that everything looks ok on the (3) Overview page, the install starts, I get a progress bar that goes about 25% on the first step then the screen flips back to the Overview page.  No errors, just appears to abort and go back to the previous page.  Any suggestions or where I can look for errors?

Thanks!
« Last Edit: March 15, 2017, 08:03:33 AM by oaspirit » Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: March 15, 2017, 06:11:02 PM »

Hello,

I am sorry we updated the site shaper the other day and there was an issue with one of the files. I have tested and uploaded a fresh site shaper. Please re-download it and it will work correctly now.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
oaspirit
Jr. Member
**
Offline Offline

Posts: 10



« Reply #2 on: March 15, 2017, 11:41:51 PM »

Hi mikek,

Thank you for the quick response, and also thank you for keeping even your older templates updated!  Site=installed.   Smiley
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.