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Author Topic: html tags in emails sent through form  (Read 373 times)
thaimacky
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« on: March 30, 2017, 08:23:33 AM »

i have exactly the same problem like this guy. obviously you could solve it and closed the thread:
https://www.shape5.com/component/option,com_smf/Itemid,75/topic,43386.0/

may i also get the solution for this? Smiley

do i have to download something and update? i installed the latest files of this theme just about 2 or 3 weeks ago...


« Last Edit: March 30, 2017, 08:25:05 AM by thaimacky » Logged
Tristan Rineer
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« Reply #1 on: March 30, 2017, 01:08:13 PM »

You should be able to just download the latest version of the plugin and replace the version on your site.
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Tristan Rineer
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thaimacky
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« Reply #2 on: March 31, 2017, 03:04:51 AM »

...ok, thks.

the html tags are gone now. so far so good.

the only problem left is that the message in the incoming mail does not have line breaks.

so, my post here would look like this in the inbox:

Message* : ...ok, thks. the html tags are gone now. so far so good. the only problem left is that the message in the incoming mail does not have line breaks.
so, my post would look like this in my inbox:



 
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Tristan Rineer
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« Reply #3 on: March 31, 2017, 02:45:22 PM »

The HTML issue was originally caused by server settings preventing the e-mail being sent in HTML mode - the fix just disabled HTML e-mail and sends as plaintext.  Unfortunately, I believe this also removes any formatting from the message.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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