Forum Support

Shape 5
March 28, 2024, 07:48:06 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Can't scroll down page keeps bouncing to top  (Read 1788 times)
kflavel01
Jr. Member
**
Offline Offline

Posts: 83



« on: April 03, 2017, 06:04:16 AM »

Hello, I don't know why this has occurred because it has only just started happening. Basically as you try and scroll down, the page just repeatedly bounces back to the top preventing you to scroll down the page.

What can be causing this problem?
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: April 03, 2017, 07:20:56 AM »

Hello,

Please post a url.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
kflavel01
Jr. Member
**
Offline Offline

Posts: 83



« Reply #2 on: April 03, 2017, 07:28:51 AM »

https://webserver.datapath.co.uk/
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #3 on: April 03, 2017, 01:34:13 PM »

Hello,

There is nothing in the template that would cause this. A template doesn't control the scroll of the page. You would need to disable all third party extensions to determine if the problem is coming from them. I also see you have heavily modified the template, so I wouldn't be able to debug anything on the template. If no third party extensions can be found causing the problem I would recommend reverting css changes temporarily.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
kflavel01
Jr. Member
**
Offline Offline

Posts: 83



« Reply #4 on: April 04, 2017, 02:41:58 AM »

I have tried removing the last plugin I installed which made no difference and I also reset the css. I believe it is something to do with the fixed menu. Has at the point when you scroll down its meant to swap to the fixed header but it doesn't it just bounces back to the top. Must be something to do with the menu?

This is what the live working site looks like with the header https://www.datapath.co.uk/
Logged
kflavel01
Jr. Member
**
Offline Offline

Posts: 83



« Reply #5 on: April 04, 2017, 03:12:57 AM »

Hello I have just solved it. I had originally commented out the 'login, register and search' within the php on the index.php file. I removed the commenting and for some reason this caused an issue on the menu. I have added the comments back in and now works fine.
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.