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Author Topic: Can't scroll down page keeps bouncing to top  (Read 845 times)
kflavel01
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« on: April 03, 2017, 06:04:16 AM »

Hello, I don't know why this has occurred because it has only just started happening. Basically as you try and scroll down, the page just repeatedly bounces back to the top preventing you to scroll down the page.

What can be causing this problem?
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mikek
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« Reply #1 on: April 03, 2017, 07:20:56 AM »

Hello,

Please post a url.
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Mike Knott
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kflavel01
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« Reply #2 on: April 03, 2017, 07:28:51 AM »

https://webserver.datapath.co.uk/
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mikek
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« Reply #3 on: April 03, 2017, 01:34:13 PM »

Hello,

There is nothing in the template that would cause this. A template doesn't control the scroll of the page. You would need to disable all third party extensions to determine if the problem is coming from them. I also see you have heavily modified the template, so I wouldn't be able to debug anything on the template. If no third party extensions can be found causing the problem I would recommend reverting css changes temporarily.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
kflavel01
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« Reply #4 on: April 04, 2017, 02:41:58 AM »

I have tried removing the last plugin I installed which made no difference and I also reset the css. I believe it is something to do with the fixed menu. Has at the point when you scroll down its meant to swap to the fixed header but it doesn't it just bounces back to the top. Must be something to do with the menu?

This is what the live working site looks like with the header https://www.datapath.co.uk/
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kflavel01
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« Reply #5 on: April 04, 2017, 03:12:57 AM »

Hello I have just solved it. I had originally commented out the 'login, register and search' within the php on the index.php file. I removed the commenting and for some reason this caused an issue on the menu. I have added the comments back in and now works fine.
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