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Author Topic: Issue with Footer Not Showing  (Read 883 times)
ibweb
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« on: March 20, 2017, 08:32:09 AM »

Sometime this month after March 3rd or so, the footer on our website using the Ez Web Hosting theme disappeared.  The footer is just the dark grey but no content is being loaded.  Nothing changed with footer.php.  In fact we even loaded in the original footer.php from the theme to see if it would load correctly.

Also, we disabled all caching and compression tools, cleared caches etc. and the footer is still not loading in.  Have you all seen this issue with any of your other designs?  If so what was the fix?
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jonahh
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« Reply #1 on: March 20, 2017, 01:54:32 PM »

Hello,

That is quite odd, I've never heard of this before. Can you post a URL of the site?
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Jonah Hall
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ibweb
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« Reply #2 on: April 17, 2017, 01:20:07 PM »

Sorry for the delay.  I will PM you with the URL as well as login credentials to look around.
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jonahh
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« Reply #3 on: April 17, 2017, 02:04:41 PM »

It looks like you posted a module to the "footer" position which then overrides the footer.php file. Just unpublish this module and it will show.
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
ibweb
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« Reply #4 on: April 17, 2017, 02:44:16 PM »

Wow, thanks for your help. 
It's actually a bit odd, because that module was unpublished.  Yet it was still publishing to the "footer" position.  So for future reference, anyone using this template, a module allocated to the "footer" position will interfere with footer.php regardless of if it's "published" or "unpublished".
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jonahh
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« Reply #5 on: April 18, 2017, 11:35:44 AM »

Happy to assist!

When I looked at your site yesterday it was published. There is no way the template has the ability to override or force show a module in a position, its all controlled by Joomla.
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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