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Author Topic: Captcha not showing in Explorer or Firefox  (Read 710 times)
mwb12345
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« on: May 22, 2017, 02:14:16 PM »

Hi,

I am using the S5 Quick contact with Captcha. In Chrome it looks correct, but in Explorer/Firefox it does not show the text where you are supposed to enter the captcha characters.  It does not show the text that tells you enter the characters as well.

www.kingkabob.net    (at the bottom of any page).

Am I missing something here?
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jonahh
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« Reply #1 on: May 23, 2017, 12:04:38 PM »

Hello,

Is it still not showing? I just checked in FF and its showing fine for me. Perhaps try clearing your browser cache?
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Jonah Hall
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mwb12345
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« Reply #2 on: May 23, 2017, 03:59:19 PM »

Hi,

Yes, I had done that and also tried another computer next to me and a laptop with same results. I loaded a brand new download of firefox on a computer that did not have it before and same result.  very strange.  only seems to like chrome.

michael
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jonahh
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« Reply #3 on: May 24, 2017, 02:33:41 PM »

Oh I'm sorry I misread your post. I thought you meant the actual captcha image wasn't showing. Just add the following to your custom.css file and this should fix it for you:

Code:
#s5_qc_spambox {height: 38px !important;
    padding-bottom: 4px !important;
    padding-left: 2px;
    padding-right: 4px !important;
    padding-top: 4px !important;
    }
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
mwb12345
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« Reply #4 on: May 24, 2017, 05:40:20 PM »

Thank you!   that did it.

Question, is it possible to get the captcha that allows you to just check the box your not a robot or pick from pictures?
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jonahh
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« Reply #5 on: May 25, 2017, 12:42:02 PM »

Not for this module but for our Contact Popup module it does have that format. It would show like the one here on our site in the bottom right hand corner.
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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