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Author Topic: Text shows...but no images  (Read 1352 times)
StAndrew
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« on: June 14, 2017, 10:46:37 AM »

The plug-in was working fine on the site I am working on...and then, suddenly, the images stopped showing on the site.  The first one flashes and then disappears (it goes to black).  They text for the slides still shows, just not the image.  Any idea what happened?

Here is the site link:
http://www.lglomd.org/NEW/

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Tristan Rineer
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« Reply #1 on: June 14, 2017, 11:41:36 AM »

Have you made any recent changes to your site that would have changed or added javascript?  Adding or updating a plugin would be something that could potentially influence the javascript on the site, with a chance of causing conflicts.

Also, are you on the latest version of the plugin?
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Tristan Rineer
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StAndrew
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« Reply #2 on: June 14, 2017, 01:37:09 PM »

Have you made any recent changes to your site that would have changed or added javascript?  Adding or updating a plugin would be something that could potentially influence the javascript on the site, with a chance of causing conflicts.

Also, are you on the latest version of the plugin?

I have not added anything that I am aware of.  And, it appears that everything on the site is up to date.

The change seemed to happen when I added the second image.  It worked fine with one image info loaded, but seemed to change after I added the second image.
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Tristan Rineer
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« Reply #3 on: June 15, 2017, 11:40:05 AM »

If you remove the second image, does everything start working again?  If so, what happens if you use a different image?

Another thing to check would be to make sure that you are adding the images in order.  If you add image 1 then place the second image in the place for image 3 without anything in the space for image 2, it can cause problems.
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Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
StAndrew
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« Reply #4 on: June 15, 2017, 12:41:54 PM »

If you remove the second image, does everything start working again?  If so, what happens if you use a different image?

Another thing to check would be to make sure that you are adding the images in order.  If you add image 1 then place the second image in the place for image 3 without anything in the space for image 2, it can cause problems.

Thanks!  However, neither of those things are the issue.  When I removed the second image, the blank screen continued.  And they are in the 1 and 2 spaces appropriately.  I have even tried deleting the plug-in and reinstalling it. 

Any other ideas as to what might be going on?
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Tristan Rineer
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« Reply #5 on: June 15, 2017, 02:06:37 PM »

If you can PM me login and FTP details for your site, I'll take a look at the code & settings tomorrow morning and see what I can figure out for you.
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Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
StAndrew
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« Reply #6 on: June 20, 2017, 08:23:27 AM »

If you can PM me login and FTP details for your site, I'll take a look at the code & settings tomorrow morning and see what I can figure out for you.

Thanks!  I sent that info to you!
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StAndrew
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« Reply #7 on: June 20, 2017, 09:10:53 AM »

If you can PM me login and FTP details for your site, I'll take a look at the code & settings tomorrow morning and see what I can figure out for you.

Thanks!  I sent that info to you!

This morning when I logged in, it was working again.  Odd...but I'm am glad it is fixed.  Thanks for your help!
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Tristan Rineer
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« Reply #8 on: June 20, 2017, 11:33:30 AM »

Excellent!  I'm glad to hear it's working.  Hopefully it stays that way.
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Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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