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Author Topic: Menus Automatically Trashed when Created or Updated  (Read 519 times)
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« on: June 15, 2017, 01:29:26 PM »

I have just updated my Newsplace quickstart site to Joomla 3.7.2. The updated proceeded without any problem.

However, when I try to modify or add any menu item, the menu item is automatically 'trashed'. When I try to 'untrash' it, and save it as 'published', it is again automatically 'trashed'.

I have tested this with several different menus and the result is always the same. I have 4 menus on the website, with no problems before upgrading to 3.7.2, and now any Menu item I touch becomes instantly 'trashed'. Even when I recreate the menu item, it instantly becomes trashed.

I have checked the database and it is fine. I have edited the database to 'untrash' the items but they do not appear on the website. The 'trash' icon reads 'component disabled' yet the component is actually 'enabled'.

I am afraid to continue testing in case all of my menu items simply disappear.

I have discussed this on the Joomla site, and they point to the quickstart package as the source of the problem. I have updated other quickstart packages to 3.7.2 without this problem.

I need some solid advice.
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« Reply #1 on: June 16, 2017, 09:51:33 AM »


This is quite strange, we never have heard or come across this one yet. Would you be able to PM me Joomla and FTP login details so I can dig into this and take a first hand look?


Jonah Hall
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