Forum Support

Shape 5
April 19, 2021, 09:47:34 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Risen Hope Template Style Inaccessible  (Read 558 times)
zshaw
Jr. Member
**
Offline Offline

Posts: 17



« on: June 15, 2017, 02:03:07 PM »

Hello.

I'm not sure exactly when it happened, as we aren't in the template style much, but we're unable to use it at this point(see screenshot). I'm not really sure where to start with troubleshooting this issue.

Any help would be greatly appreciated.

Thanks, in advance!
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: June 16, 2017, 07:15:56 AM »

Hello,

Please patch with the latest Vertex files:

https://www.shape5.com/documentation/Vertex-Framework/Joomla-Specific/How-To-Patch-Vertex-In-Joomla-and-Changelog
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
zshaw
Jr. Member
**
Offline Offline

Posts: 17



« Reply #2 on: June 16, 2017, 09:15:41 AM »

This gets the admin to work, but the front end gives the error "Template XML file not found"

 ? ? ? ? Scratch that, I just re-did the upload, and it worked fine. Something must've gone wrong in the upload step.

Thanks for the help!
« Last Edit: June 16, 2017, 11:21:09 AM by zshaw » Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.