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Author Topic: Problem with s5mbox  (Read 882 times)
alkimista
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« on: June 26, 2017, 05:25:33 AM »

Dear support team,

I recently installed the Blue Group template for Joomla. After updating to version 3.7.2, I found that some images are not being displayed with the following errors appearing when I inspect the page:
- TypeError: window.s5mbox.start is not a function
- TypeError: s5mbox.resize is not a function

Are these functions no longer existing? Did they change their name? I would like to ask for some help on this. The URL is: http://lancerosseguridad.com/n
Thanks in advance for your support,

best regards.
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jonahh
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« Reply #1 on: June 26, 2017, 11:59:56 AM »

Hello,

Please be sure the Tab Show is set to S5 effects in the admin and not jQuery. For this template it must be set to this.
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Jonah Hall
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alkimista
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« Reply #2 on: June 27, 2017, 03:27:31 AM »

After changing to S5 Effects the previous errors dissapeared, but still we got no image.

It seems that adds a bar after the name of the image file in the GET petition to the server. I have attached a screen capture of this issue.

Do you have any advice?

Thank you
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jonahh
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« Reply #3 on: June 27, 2017, 10:26:19 AM »

Just be sure to enter the full URL in the admin for the image and content fader image URLs. It appears they are currently relative.
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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