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Author Topic: 404 custom page not showing.  (Read 517 times)
sneadm
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« on: July 13, 2017, 08:13:44 AM »

I am running a joomla site on Siteground.  http://www.pacecenter.org.  When I publish the 404-error-page and enter http://pacecenter.org/dummy, I get the default siteground site not available message: https://www.pacecenter.org/cgi-sys/defaultwebpage.cgi
When I should see this page:  https://www.pacecenter.org/index.php?option=com_content&view=article&id=67
If I unpublish the 404-error-page, I get the default joomla 404 error page.

The error.php file is the latest vertex version.
My versions are:
PHP 5.6.31
Joomla 3.7.3
Vertex 4.1.0

Ideas?
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mikek
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WWW
« Reply #1 on: July 14, 2017, 07:13:51 AM »

Hello,

That is something your host is controlling, you would need to contact them to deactivate this feature on the server.
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Mike Knott
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sneadm
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« Reply #2 on: July 14, 2017, 07:40:00 AM »

That's what I thought but they told me it's my template.  Can you point me to the setting or config that I can ask them to change?  My other siteground sites with your templates work fine.

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mikek
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« Reply #3 on: July 17, 2017, 07:35:09 AM »

Hello,

I don't know what settings they use on their servers to control that, that is something they would have to do. It's pointing to a Siteground 404 error page, there is nothing in the template that would control that - that's being overridden by their server.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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