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Author Topic: Size Font and Uppercase Letter  (Read 665 times)
diermava82
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« on: August 02, 2017, 09:43:48 PM »

Hi,

I would like who I change the size of font of the text in the banner and I can't change the Uppercase Letter option, when I try the change the option a Disable, this option is not possible choose.

The site is www.hogarnuevagranada.com/newweb

Thank you for your help.
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Tristan Rineer
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« Reply #1 on: August 03, 2017, 10:04:07 AM »

I'm not sure what you're saying.  Are you asking how to disable the font resizer?  I don't see it visible on your site, did you already figure out how to disable it?
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Tristan Rineer
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diermava82
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« Reply #2 on: August 03, 2017, 11:11:43 AM »

I'm not sure what you're saying.  Are you asking how to disable the font resizer?  I don't see it visible on your site, did you already figure out how to disable it?

They are 2 things,

Change the font size in the text banner.

I can't select the Dissable option in the Uppercase letter, attached the error.

Thank you for your help.
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Tristan Rineer
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« Reply #3 on: August 04, 2017, 10:03:32 AM »

If you can PM me login details and FTP access information, I'll have one of the designers take a look at the admin issue on Monday. 

For the font size thing, I'm still not sure what you're referring to.  You may want to try using Firebug to inspect the text that you want to change; it will tell you where the CSS is located that controls it.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


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diermava82
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« Reply #4 on: August 08, 2017, 07:30:21 PM »

If you can PM me login details and FTP access information, I'll have one of the designers take a look at the admin issue on Monday. 

For the font size thing, I'm still not sure what you're referring to.  You may want to try using Firebug to inspect the text that you want to change; it will tell you where the CSS is located that controls it.

Sorry for answering so far, I had limited access to the internet and had not seen the message. I hope you can still help me, it would be of great help to me.

The ftp access is:

EDIT: Access details removed for security reasons.  Please remember to always send requested usernames & passwords through PM, not in a post on the main forum.

Thank you for your help.
« Last Edit: August 09, 2017, 10:03:04 AM by Tristan Rineer » Logged
Tristan Rineer
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« Reply #5 on: August 09, 2017, 10:02:14 AM »

Thanks for the FTP information, but without WP login information as well, I can't actually look at the admin issues you're having.  Please make sure you send the information through a PM this time instead of putting it on the forum where it's visible to everyone.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
diermava82
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« Reply #6 on: August 09, 2017, 02:05:48 PM »

Thanks for the FTP information, but without WP login information as well, I can't actually look at the admin issues you're having.  Please make sure you send the information through a PM this time instead of putting it on the forum where it's visible to everyone.

Hello,

I send you a PM with the information access of WP.

Thank you for your help.

Diego
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Tristan Rineer
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« Reply #7 on: August 10, 2017, 11:43:33 AM »

I changed the setting by editing the vertex.json file that stores all the settings.  One of the designers is taking a look at the admin to see if he can figure out what's causing the issue, and once it's solved, there will be an update to the Vertex Upgrade Patch with the solution.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Tristan Rineer
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« Reply #8 on: August 10, 2017, 12:38:29 PM »

The problem is fixed on your site, and the Vertex Upgrade Patch has been updated.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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