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Author Topic: I need help  (Read 492 times)
pramirezb
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« on: May 23, 2016, 03:52:12 PM »

Hi. I installed this template with sample data and I can not get it to look like the demo of your site .
I ask for help to see another option I use .

The site is desa.misclases.com .

Thank you very much.
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Tristan Rineer
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« Reply #1 on: May 24, 2016, 07:12:30 AM »

If content is missing, it's most likely that the file that installs the demo content got corrupted when you uploaded it.  The easiest way to fix it is to delete the "Sample Data Injector" plugin, then re-install it by extracting the "/wp-content/plugins/shaper_{theme_name}.php" file from the shaper, putting it into a .zip file, and using the WP plugin installer to re-install it from that new file.  Once the plugin is re-installed, activate it once to reset the site to a default shaper install; when you activate it, you'll need to make sure you wait for the page to completely finish loading before you navigate away so you don't interrupt the database dump, which would prevent the sample data from being added and cause the same problem again.

For future reference: When uploading the shaper for a new site, make sure you have your FTP client set to use "Binary Mode" for transfers; any other option can cause file corruption for PHP files, which is usually what prevents the sample data from being installed correctly.
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Tristan Rineer
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