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Author Topic: Charity Template - Main Menu disappeared after update to Joomla 3.8 (official)  (Read 915 times)
oliviergut
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« on: September 19, 2017, 08:43:15 AM »

Hi
I updated my joomla site to 3.8 (official release). Now the main menu disappeared. I can only view the frontpage.
Can you please help me there?
Thank you.

Olivier
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PJones
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« Reply #1 on: September 19, 2017, 09:40:39 AM »

I just had the same on Health Guide........so I put a post into that section.

Looks like they could all be affected.
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mikek
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« Reply #2 on: September 19, 2017, 10:43:29 AM »

Hello,

Just patch with the latest Vertex patch files; they were updated this morning. We will be releasing a new Vertex version later today or tomorrow, but in the meantime the latest zip file contains the update.
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Mike Knott
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samsaban
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« Reply #3 on: September 19, 2017, 12:05:56 PM »

I tried that and it did not fix the problem for me
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PJones
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« Reply #4 on: September 19, 2017, 12:07:33 PM »

Worked for me!
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mikek
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« Reply #5 on: September 19, 2017, 01:12:40 PM »

Hello,

The latest files in the patch will fix the problem. Please be sure you are following the instructions given here:

https://www.shape5.com/documentation/Vertex-Framework/Joomla-Specific/How-To-Patch-Vertex-In-Joomla-and-Changelog
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
kevinmac
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« Reply #6 on: October 03, 2017, 04:06:37 PM »

I have followed the steps and updated everything, mine still does not show the menu. I have done it 4 times now.
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mikek
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« Reply #7 on: October 04, 2017, 07:16:11 PM »

Hello,

Please post a url to where this occurs. Also be sure you have no cache enabled on your site. If you've upgraded to 4.2 the menu will show.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
kevinmac
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« Reply #8 on: October 05, 2017, 08:11:44 AM »

Hello,

Please post a url to where this occurs. Also be sure you have no cache enabled on your site. If you've upgraded to 4.2 the menu will show.

I have PM'd you the URL as well as backend details just in case. Thanks a lot.  Smiley
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kevinmac
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« Reply #9 on: October 10, 2017, 08:50:23 PM »

Thanks Mikek. It was my error, I did not update it when I thought I did. Now it works. Smiley
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