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Author Topic: Main menu disappears after upgrade to Joomla 3.8  (Read 19421 times)
omdc2014
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« Reply #30 on: October 27, 2017, 02:55:15 PM »

Good evening

Mikek

I have already been able to update all sites.
Thank you very much for the information given.

Eduardo Santos



Hello,

We will need to see the issue live in order to assist you, not a 3.7.5 install. The menu problem has been fixed on hundreds of sites with no issues by upgrading to 4.2.0.
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lemoncall
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« Reply #31 on: November 13, 2017, 12:18:25 AM »

Thanks you

it work and fixed.
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elleclouds
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« Reply #32 on: May 07, 2018, 10:57:25 AM »

I installed the vertex updater but my menu is still missing on " Outdoor Life" template
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jonahh
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« Reply #33 on: May 07, 2018, 12:14:49 PM »

Did you go to the updater after you installed it and update Vertex via the updater? Just installing the component won't update your site.
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Jonah Hall
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elleclouds
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« Reply #34 on: May 07, 2018, 01:34:58 PM »

Did you go to the updater after you installed it and update Vertex via the updater? Just installing the component won't update your site.

Yes I have.  It says that I have the most up to date version of vertex.
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jonahh
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« Reply #35 on: May 07, 2018, 02:16:02 PM »

Ok if you can PM me login details (Joomla and FTP) I can take a look and get this working for you. I'm not sure off hand why its not working.
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
elleclouds
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« Reply #36 on: May 07, 2018, 04:03:53 PM »

Ok if you can PM me login details (Joomla and FTP) I can take a look and get this working for you. I'm not sure off hand why its not working.

done
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ErinRose
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« Reply #37 on: May 15, 2018, 07:07:45 PM »

Ok if you can PM me login details (Joomla and FTP) I can take a look and get this working for you. I'm not sure off hand why its not working.

I'm having issues as well. i have tried to download the update and it will not even locate the installer.

can i provide log in information to my site and see if you can figure it out. no menu drop downs or anything
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jonahh
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« Reply #38 on: May 16, 2018, 01:21:05 PM »

Hello Erin,

I sent you an email.
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
dbreusov
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« Reply #39 on: June 06, 2018, 09:28:51 AM »

Dear Jonahh, I have same issue, could you advice what to do?

Regards
Dmitriy
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jonahh
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« Reply #40 on: June 06, 2018, 10:41:47 AM »

Hello Dmitriy,

Did you try the FTP method? If the component isn't working for some reason the FTP method will work and get your site up to date.
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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