Forum Support

 
Advanced Search


[1]

Offline marleyman
Free Member
Posts: 171
Posted on: October 12, 2017, 02:19:27 PM

Hi, I have a Developer's License.

I downloaded and installed the Site Shaper of this Template, then I upgraded it from 3.8 to 3.81 because this template isn't running the latest version of Joomla.

I cannot install any extensions at all via the upload, or drag and drop. It just sits there spinning and never installs anything.

Can you give me some idea of what may be causing this? I'm working on a project deadline.

I'm literally only running IACF on the site: http://173.199.129.165/~pizzaperfect/

thank you!
Logged

Offline mikek
Free Member
Posts: 28743 WWW
Posted on: October 12, 2017, 02:26:25 PM

Hello,

The template doesn't control any part of installing an extension. If it never installs that would indicate a latency issue on the server. I would suggest contacting your host to see if the server is having problems.
Logged
[1]

Jump to:  


Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Page created in 0.015 seconds with 20 queries.
Need some help getting your site up and running? Be sure to check out our tutorials area, post on the forum or hire us
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.