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Author Topic: Template XML file not found after vertex upgrade Velocity  (Read 498 times)
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« on: October 27, 2017, 01:59:44 PM »

Hello, I read the post regarding the same issue with the Samba Spa template but that did not help me. I have updated the Vertex files and the site will not load stating Template XML file not found. I am using Velocity. The other problem that has popped up is that the only template that shows under extensions/templates is Velocity. I can see the other templates in the directory but not on the backend of Joomla.

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« Reply #1 on: October 30, 2017, 07:52:35 AM »


That means you did not upload the patch properly. If you can restore the template's folder with the backup created during the upgrade, and then private message me super admin access and ftp access I can perform the upgrade for you.

Nothing in the template upgrade process would have effected other templates, and whether or not they show in the backend.

Mike Knott
Shape 5 Team

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