fastmax
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« on: November 29, 2017, 11:04:42 AM » |
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I have a problem when sending the subscription form, the modules remains with the word "adding email address" and nothing else happens. The address is not added in Mailchimp. The url is: www.pianetacapello.it
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jonahh
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« Reply #1 on: November 30, 2017, 11:30:18 AM » |
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Hello,
I see the issue, very strange. Can you PM me FTP and Joomla login details so I can take a look at this for you?
Thanks,
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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fastmax
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« Reply #2 on: December 01, 2017, 05:11:56 AM » |
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I did it
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fastmax
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« Reply #3 on: December 11, 2017, 04:59:50 AM » |
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Hello,
I see the issue, very strange. Can you PM me FTP and Joomla login details so I can take a look at this for you?
Thanks,
hi, could you check it?
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jonahh
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« Reply #4 on: December 11, 2017, 02:00:36 PM » |
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Hello,
I'm sorry for the delay in getting back to you. We did check this out. Our developer is saying to try and generate a new API key and then use that. Apparently sometimes issues with older ones? I'm not sure but if this doesn't work please let me know.
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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fastmax
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« Reply #5 on: December 14, 2017, 10:38:31 AM » |
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I did it but unfortunately it does not work yet... any ideas?
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jonahh
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« Reply #6 on: December 14, 2017, 12:48:56 PM » |
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Hmm ok. I will need your MailChimp login to dig into this further then. If you can PM me this info I can get it working for you. Thanks
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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KlintWeb
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« Reply #7 on: December 19, 2017, 02:33:49 AM » |
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Hmm ok. I will need your MailChimp login to dig into this further then. If you can PM me this info I can get it working for you. Thanks
I had the same problem a few days ago I tried with a new install, but it did not help When I added the raw HTML code and Java Scripts from MailChimp in a modul, it worked well
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« Last Edit: December 22, 2017, 04:18:44 PM by KlintWeb »
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jonahh
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« Reply #8 on: December 19, 2017, 11:00:08 AM » |
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We have also updated the downloads just yesterday again. This should fix any issues with the module not working.
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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KlintWeb
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« Reply #9 on: December 21, 2017, 01:14:08 AM » |
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We have also updated the downloads just yesterday again. This should fix any issues with the module not working.
Sorry, but it's still the same
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jonahh
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« Reply #10 on: December 21, 2017, 11:07:55 AM » |
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If you PM me FTP and Joomla login details I can take a look for you.
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Logged
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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