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Author Topic: Background images not displaying  (Read 768 times)
jcraft
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« on: December 05, 2017, 10:11:07 PM »

Hello,
I'm having difficulty  with background images displaying in TopRow1 and TopRow2 positions.  They displayed momentarily, but once I reloaded the page, they disappeared and have not come back.  I've tried resizing the images, changing format (from jpg to png) with no luck.  Also tried moving the images to a different directory and adding 'images/...' to the url in the template settings.  Nothing seems to work.  Can you help please?
Another issue I'm fighting is.. If you notice right under custom_1 position, there's a white gap.  Same thing under custom_2.  I need those to disappear.  I've tried hiding component output in the main template layout settings.

Website can be found at http://paristransport.preludewebdesigns.com/

Let me know what you need form me.

Thanks
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mikek
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« Reply #1 on: December 06, 2017, 07:58:45 AM »

Hello,

You are calling dynamic image urls like this:

images/officepic.png

Try calling the full url:

http://paristransport.preludewebdesigns.com/images/officepic.png

It looks like it can't find the url with the dynamic call.
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Mike Knott
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jcraft
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« Reply #2 on: December 06, 2017, 09:42:39 AM »

Thanks for the response.  Just tried using that full URL and that did not fix the issue.
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mikek
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« Reply #3 on: December 07, 2017, 07:02:57 AM »

Hello,

Oh, it's because you set a background color on #s5_top_row1_area2 to FFFFFF. That div covers the first div, so the white background is completely blocking it. In the template configuration under Main/Layout you need to remove the background color call for that row. You can have an image as long as it's transparent, but a color would totally block it.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
jcraft
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« Reply #4 on: December 07, 2017, 09:17:58 AM »

Thank you. I'll look at that and report back.
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jcraft
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« Reply #5 on: December 12, 2017, 09:51:45 PM »

AHH! why didn't I think of that! That fixed the issue, thank you.
« Last Edit: December 13, 2017, 05:03:41 PM by jcraft » Logged
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