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Offline mieciow
Free Member
Posts: 12
Posted on: December 23, 2017, 04:49:14 PM

Hello people
The site http://viveramornafamilia.com.br

When you try to share a joomla or facebook article, there is no image or text
What can be done to correct?
Thank you
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Offline jonahh
Moderator
Posts: 23250 WWW
Posted on: December 26, 2017, 11:19:37 AM

Hello,

I'm not sure but you can manually add in image on facebook. Just put the article link in your post and then upload your desired image.
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Jonah Hall
------------
Shape 5 Team

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Offline mieciow
Free Member
Posts: 12
Posted on: December 26, 2017, 02:41:10 PM



ok, but it's not even loading the name of the article
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Offline jonahh
Moderator
Posts: 23250 WWW
Posted on: December 27, 2017, 10:50:45 AM

Ah, I do see this, looking into it
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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Offline mieciow
Free Member
Posts: 12
Posted on: December 27, 2017, 03:12:37 PM

Ah, I do see this, looking into it


are you kidding me ?
the site is this:
http://www.viveramornafamilia.com.br

and linking this link for example in facebook, be it in the time line, or in groups or fan page, facebook can not get the image of the site, not even the description of the page
try this sample link to understand
http://www.viveramornafamilia.com.br/index.php/en/sobre-nos/nossa-historia/item/31-jovem-de-itu-se-apresenta-no-altas-horas-falando-sobre-preconceito

Thank you
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Offline jonahh
Moderator
Posts: 23250 WWW
Posted on: December 28, 2017, 11:04:40 AM

I said I see this and I am looking into it for a solution.
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug

Offline jonahh
Moderator
Posts: 23250 WWW
Posted on: December 28, 2017, 07:16:08 PM

So after some digging I see you are using K2 which is causing this issue. I'm not sure why. You would need to contact K2 and seek help from them on this. You can grab any of our demo URLs for an article and you will see they show properly on Facebook:

http://www.shape5.com/demo/m_creative_agency/index.php/pages/news/61-sample-blog-post-1
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug

Offline mieciow
Free Member
Posts: 12
Posted on: January 06, 2018, 01:27:48 PM

Okay, almost the whole site is done in k2
But the top two are joomla articles

And I continue with the same problem, when it comes to sharing on facebook, no image appears, no text appears, just the site name .. Sad
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Offline jonahh
Moderator
Posts: 23250 WWW
Posted on: January 08, 2018, 12:24:07 PM

I do see the issue with the Joomla articles. Here is the thing with Facebook. Once you post from your site it caches things. So if you ever posted an article that

Unfortunately I'm not sure how to help. You can swap templates and you will see that you'll get the same issue as this isn't related to the actual template itself. Perhaps post on the Joomla.org forum and see if they can assist from there?
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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