Forum Support

Shape 5
March 28, 2024, 09:29:54 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Possible Module Conflict  (Read 1035 times)
pkennedy99
Jr. Member
**
Offline Offline

Posts: 37



« on: January 01, 2018, 12:28:01 PM »

I am trying to use Vertical Accordion w/ a module called jbusiness listing

When first launched (right module position) there is a large gap between tabs, once the bottom tab is clicked both tabs look/work normally.

( I believe you have an account on my website to see what I am talking about - it can be found in your "Profile" )

I assume there is some type of module conflict, maybe with the geo-location feature of the other modules that creates the visual gap?

Can you see if there is something I can do with the module to fix this?

Thank you.

(I will send website link and screenshot via pm)
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: January 02, 2018, 08:25:10 AM »

Hello,

Some script on there is actually modifying the height of the accordion divs. You can try adding the following to custom.css overcome this, but I am not sure if it will effect any of the functionality:

.s5_va_element {
height:auto !important;
}
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
pkennedy99
Jr. Member
**
Offline Offline

Posts: 37



« Reply #2 on: January 02, 2018, 12:26:12 PM »

Thank you.  That seems to have worked on PCs but not on tablets or phones.  Is there a way to modify that fix to include mobile devices?
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #3 on: January 03, 2018, 08:20:20 AM »

Hello,

That should work on all devices, make sure you clear cache. Without knowing what code is modifying this I wouldn't have a way to do much more, I would recommend disabling third party extensions to see which is causing the problem - a third party extension should never effect another extension like this.

You can try this but beyond that I am not sure what else to do other than disable the conflicting module:

.s5_va_element {
height:auto !important;
min-height:1px !important;
}
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
pkennedy99
Jr. Member
**
Offline Offline

Posts: 37



« Reply #4 on: January 03, 2018, 09:05:40 AM »

OK, thank you for your assistance Smiley
Logged
pkennedy99
Jr. Member
**
Offline Offline

Posts: 37



« Reply #5 on: January 05, 2018, 10:45:23 AM »

OK, to make sure we are talking about the same thing:
- The module shows the first tab Open and the 2nd tab closed (I assume this is normal behavior)
- The problem is the 2nd tab shows a blank space the size of the module that will show in it once opened.  How do I get rid of that space until the 2nd tab is opened?
(The other module developer is pushing back saying it's an accordion issue)

Also, the arrows on the tabs (Open/close) - are cut off on an Iphone 7s (so I assume all phones)

Thoughts?
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #6 on: January 08, 2018, 11:39:10 AM »

Hello,

Yes, we are talking about the same thing. No, it is not an accordion issue - we have never had a problem like this with this module.

The css I gave you above should work with no problems on all devices, did you try from another phone or clear you cache as I suggested above?
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.