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Author Topic: Ambient Template Menu Isuue  (Read 4852 times)
sturmmed
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« on: January 16, 2018, 02:19:10 AM »

Hello Support Team

I am using Ambient Template on my Joomla site. It is working well with joomla 3.5.0 but when I update my joomla to Joomla 3.8.3, menus stopped working. Menus are not displaying on the frontend. I re-installed S5 flex menu plugin, but still it is not working.

Please help ASAP.

Thanks.
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mikek
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« Reply #1 on: January 16, 2018, 08:51:55 AM »

Hello,

You just need to upgrade to Vertex 4.2:

https://www.shape5.com/blog/Menu-Disappears-After-Upgrade-to-Joomla-3.8.html
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Mike Knott
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sturmmed
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« Reply #2 on: January 17, 2018, 01:55:57 AM »

Hello

We are trying to install Vertex 4.2 Patch file, but I got the following Error "Unable to find install package", because we are using only template. I don't see any vertex in the component list.

You can check here. Below is our development site Access:

http://www.joomla3migration.com/altamont-technical-services

Backend Access:


Thanks.
« Last Edit: January 17, 2018, 09:00:58 AM by mikek » Logged
mikek
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« Reply #3 on: January 17, 2018, 09:08:00 AM »

Hello,

Please do not post admin access on a public forum.

You do not upload the patch via Joomla. Please follow the tutorial exactly as given. The only file that gets uploaded to Joomla is the update component, which you can download from here:

https://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,307/

Please follow Method 1 instructions here:

https://www.shape5.com/documentation/Vertex-Framework/Joomla-Specific/How-To-Patch-Vertex-In-Joomla-and-Changelog
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
sturmmed
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« Reply #4 on: January 18, 2018, 12:14:21 AM »

Hello

I have installed Vertex Updater Component following method 1. But after installation when I go to the component it is showing blank screen. Please see attached screenshot of component backend.

I have sent you PM for site details. Please check.

Thanks.
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mikek
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« Reply #5 on: January 18, 2018, 11:36:32 AM »

Hello,

Thanks, I got your login credentials. I'll post back when we have an update.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
sturmmed
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« Reply #6 on: January 19, 2018, 07:09:46 AM »

Hello

I am waiting for your reply.

Please help ASAP.

Thanks
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