Forum Support

Shape 5
March 29, 2024, 07:54:34 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: custom_1 position and top_info  (Read 927 times)
cspgsl
Jr. Member
**
Offline Offline

Posts: 903



« on: January 23, 2018, 03:15:02 PM »

At http://taxforumcanada.ca/ I am running into an issue where the time and address info in the area changes depending on the page it is rendered on.

Open the site and it looks correct as in the first attachment titled, correct.

Go to the Contact Us page and it looks like the 3 line layout on the attachment titled, wrong

If you open http://taxforumcanada.ca/about-us/about it is wrong but if you refresh the page, it sometimes becomes correct. Sometimes it doesn't change.

I have tried to add min-width properties to the custom_1 tag in template.css and to top_info tag in editor.css but they have no effect.

What is wrong here and what can be done to fix this?

Thanks,
« Last Edit: January 23, 2018, 03:16:45 PM by cspgsl » Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: January 24, 2018, 08:28:28 AM »

Hello,

I have tried several times and haven't been able to replicate a problem on your sub page, it's showing just like the homepage for me. I don't know why there would be a difference, it's the same css used on both areas. Have you tried on any other browsers?
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
cspgsl
Jr. Member
**
Offline Offline

Posts: 903



« Reply #2 on: January 24, 2018, 08:54:18 AM »

Yes, the problem happens in all browsers except FireFox. I am on screen resolution of 1920 x 1080

I notice another issue in IE - the quick contact text boxes on the home page under the slider do not align as they do on all the other browsers
Logged
soliver
Jr. Member
**
Offline Offline

Posts: 16



« Reply #3 on: January 26, 2018, 01:23:09 PM »

I am having the exact same problem. Firefox display correctly but the other browsers float right to much.

You can even see this on the shape5 CurbAppeal demo. Open it up and the text looks great. Click the home button, the text shifts to the right.

Scott
Logged
cspgsl
Jr. Member
**
Offline Offline

Posts: 903



« Reply #4 on: January 26, 2018, 05:42:24 PM »

Any update Mike?
Logged
soliver
Jr. Member
**
Offline Offline

Posts: 16



« Reply #5 on: January 27, 2018, 10:47:12 AM »

Shape5,

This is a very cool template but this resizing is a big problem. I have looked at the css and I can not figure out what to do to correct this.

Please, come on...Help us out. You guys are the best.
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #6 on: January 29, 2018, 10:44:49 AM »

Hello,

I tried on a second computer and was able to replicate this in Chrome. It's a very strange issue, Chrome is not interpreting a padding properly using a percentage call. Once I change it to a static px padding instead then it works.

Please try using the attached editor.css file on your site. You'll need to clear your browser cache to see the update.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
soliver
Jr. Member
**
Offline Offline

Posts: 16



« Reply #7 on: January 29, 2018, 10:57:18 AM »

Mike,

Well done. This works with Safari also. I think that Chrome and Safari use the same rendering engine.
Logged
cspgsl
Jr. Member
**
Offline Offline

Posts: 903



« Reply #8 on: January 30, 2018, 08:34:47 AM »

Thanks Mike
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.