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Author Topic: S5 themes are not compatible with Page builder plugins  (Read 2350 times)
cfcqatar
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« on: February 09, 2018, 01:41:40 AM »

I tested with the most famous wordpress page builders such as KingComposer , Elementor and Beaver,  all Shape5 Themes are not compatible with them.
Can someone help which CSS do I need to clear ?

Attached is the sample snapshot.





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Tristan Rineer
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« Reply #1 on: February 09, 2018, 02:54:08 PM »

Please remember to always post a link to your site when having issues with something on the front-end; I can't even begin to diagnose the cause of a problem if I can't see what's happening and inspect the code with Firebug.  A screenshot doesn't allow me to look at the page source and see what the code is doing.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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« Reply #2 on: February 12, 2018, 09:43:17 PM »

Please remember to always post a link to your site when having issues with something on the front-end; I can't even begin to diagnose the cause of a problem if I can't see what's happening and inspect the code with Firebug.  A screenshot doesn't allow me to look at the page source and see what the code is doing.

Hi Tristan,

I have sent you  PM mentioning our URL.
Should you need an admin access let me know.

Thanks.
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Tristan Rineer
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« Reply #3 on: February 13, 2018, 10:22:44 AM »

Yes, I believe admin access will be necessary, so I can actually see what is happening, since your site builder plugin won't show without logging in to the site.
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Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
cfcqatar
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« Reply #4 on: February 14, 2018, 12:26:50 PM »

Yes, I believe admin access will be necessary, so I can actually see what is happening, since your site builder plugin won't show without logging in to the site.

Hi tristan,

I have sent you a PM.

regards,

c q
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Tristan Rineer
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« Reply #5 on: February 16, 2018, 03:55:51 PM »

I haven't been able to find any issues with CSS or Javascript that could be causing the problems you seem to be having, so I've passed the info on to the other developers to take a look at it.  I'll let you know when they get back to me with some information.
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Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Tristan Rineer
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« Reply #6 on: February 19, 2018, 01:17:47 PM »

All of our developers have looked at your site, and none of our code is interfering with how that plugin works.  We don't offer support for third-party code and extensions, so you'll need to contact the plugin developer for support.
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Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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