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[1]

Offline cfcqatar
Free Member
Posts: 11
Posted on: February 09, 2018, 01:41:40 AM

I tested with the most famous wordpress page builders such as KingComposer , Elementor and Beaver,  all Shape5 Themes are not compatible with them.
Can someone help which CSS do I need to clear ?

Attached is the sample snapshot.





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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: February 09, 2018, 02:54:08 PM

Please remember to always post a link to your site when having issues with something on the front-end; I can't even begin to diagnose the cause of a problem if I can't see what's happening and inspect the code with Firebug.  A screenshot doesn't allow me to look at the page source and see what the code is doing.
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Offline cfcqatar
Free Member
Posts: 11
Posted on: February 12, 2018, 09:43:17 PM

Please remember to always post a link to your site when having issues with something on the front-end; I can't even begin to diagnose the cause of a problem if I can't see what's happening and inspect the code with Firebug.  A screenshot doesn't allow me to look at the page source and see what the code is doing.

Hi Tristan,

I have sent you  PM mentioning our URL.
Should you need an admin access let me know.

Thanks.
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: February 13, 2018, 10:22:44 AM

Yes, I believe admin access will be necessary, so I can actually see what is happening, since your site builder plugin won't show without logging in to the site.
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Offline cfcqatar
Free Member
Posts: 11
Posted on: February 14, 2018, 12:26:50 PM

Yes, I believe admin access will be necessary, so I can actually see what is happening, since your site builder plugin won't show without logging in to the site.

Hi tristan,

I have sent you a PM.

regards,

c q
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: February 16, 2018, 03:55:51 PM

I haven't been able to find any issues with CSS or Javascript that could be causing the problems you seem to be having, so I've passed the info on to the other developers to take a look at it.  I'll let you know when they get back to me with some information.
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: February 19, 2018, 01:17:47 PM

All of our developers have looked at your site, and none of our code is interfering with how that plugin works.  We don't offer support for third-party code and extensions, so you'll need to contact the plugin developer for support.
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