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Offline timbeck
Free Member
Posts: 12
Posted on: February 15, 2018, 09:50:13 AM

Dear Team,

on my site www.city-interview.com the login button does not work. I am using a community builder login and the given S5Box given by the template: mreative.

What can I do to fix that.

Regards Sven

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Offline timbeck
Free Member
Posts: 12
Posted on: February 15, 2018, 10:37:31 AM

Weird thing is, it only doesnt work on the main page. Other pages work fine.
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: February 15, 2018, 12:10:52 PM

Hello,

Yes I see the issue too. Something is breaking the JavaScript on the frontend as the S5 Media Player isn't showing it controls properly either. I would disable any 3rd party plugins you have on the homepage if you have any and if not try unpublishing the second S5 Media Player on the homepage. It may be conflicting if you just copy/pasted the code from the first one.
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Offline timbeck
Free Member
Posts: 12
Posted on: February 15, 2018, 12:38:33 PM

Hi Jonahh,

thanks for your super fast reply. Checked both the video header and the two multimedia player on the page, but both not the issue. I have a lot of plugins enabled, so it is difficult to choose. I just set up google analytics, could that be a problem? Although when deactivating the plugin it still doesnt work.

Greetings, Sven
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: February 16, 2018, 11:47:18 AM

What happens when you temporarily disable the video player module you have published in the homepage?

If you want PM me login and I can look too. Basically something is conflicting, just have to turn things off until it works.
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: February 19, 2018, 01:09:37 PM

Ok it was the typed text module published to the homepage. Since you weren't using it the module still was looking for the code published on the homepage. It couldn't find it and thus the issue.
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Offline timbeck
Free Member
Posts: 12
Posted on: February 20, 2018, 12:48:29 PM

Thanks a lot Joahh. Great support!
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