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Offline lee51
Free Member
Posts: 9
Posted on: February 26, 2018, 05:46:17 AM

Hello
We have a joomla 3.2.0 with bussines template that works correctly.
They have put us version 7 of PHP and in the public part you can not access or see anything.

In the administration part this window of the capture comes out and you can not access either.

Do you know what may be due?

regards
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Offline mikek
Free Member
Posts: 28743 WWW

Hello,

Joomla 3.2.0 is not compatible with Php 7. You need to upgrade to Joomla 3.8 first. You will probably have to revert your php version in order to make the upgrade though.
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Offline lee51
Free Member
Posts: 9

Hello,

Joomla 3.2.0 is not compatible with Php 7. You need to upgrade to Joomla 3.8 first. You will probably have to revert your php version in order to make the upgrade though.

Hello
we have a joomla 2.5 that worked correctly with php 7.

Any idea why?

regards
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Offline mikek
Free Member
Posts: 28743 WWW

Hello,

I have no idea, Joomla 2.5 is not compatible with php 7 either.
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Offline lee51
Free Member
Posts: 9

Hello,

I have no idea, Joomla 2.5 is not compatible with php 7 either.

Hello
I have updated to 3.4.8. Until here well, per? when trying other updates, I do not get it.
Can you help me how to update from 3.4.8 to the current one?

regards
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Offline jonahh
Free Member
Posts: 23789 WWW

You can click options and change the support from short term to long term or vice versa (I forget which way it should be). Then you should be able to update from your current version in the Joomla updater component.
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Offline lee51
Free Member
Posts: 9

Hello,
First, thanks for the help.
The version with joomla 3.4.8, template business_pro and the updated vertex works well.
When updating to joomla 3.6.5, the frontend remains blank, without error and without anything.

If we put another template it works fine.
If I modify the name of the folder of the template, it gives an error and leaves the default template of joomla.

Should I update the template in any way?

regards
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Offline mikek
Free Member
Posts: 28743 WWW

Hello,

Make sure you are running the latest version of Vertex:

https://www.shape5.com/documentation/Vertex-Framework/Joomla-Specific/How-To-Patch-Vertex-In-Joomla-and-Changelog

It is fully compatible with php 7 as are all of our extensions. Also, you should upgrade to Joomal 3.8, not 3.6.5.

If the page is still showing blank that means you have a third party extension that is causing the problem and you would need to disable all third party extensions to determine which is causing the template. The fact that it works with one template and not the other has not merit. Every template uses different module positions, and so when you switch templates not all modules will show because most the positions don't exist on the site when you change the template.
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Offline lee51
Free Member
Posts: 9

Hello

The vertex I have it updated, and the only component that joomla tells me that needs an update I have it disabled.
Anyway I will try to deactivate everything and put them one by one.

Greetings and thanks
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