Forum Support

Shape 5
March 28, 2024, 12:18:48 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: some issues  (Read 1758 times)
carlone
Jr. Member
**
Offline Offline

Posts: 132



« on: March 02, 2018, 03:55:12 AM »

hello team
i have some issues, please check the screenshot .
Best regards
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #1 on: March 02, 2018, 11:57:52 AM »

Hello,

Please post a URL of where this occurs and I will be able to take a look at this and see why.

Thanks,
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
carlone
Jr. Member
**
Offline Offline

Posts: 132



« Reply #2 on: March 02, 2018, 12:57:01 PM »

www.4c-re.com

test
test
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #3 on: March 05, 2018, 12:32:55 PM »

Ok its because the height and width of both images is different. You just need to size the image where the text is cut off to the same width and height of the first one.
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
carlone
Jr. Member
**
Offline Offline

Posts: 132



« Reply #4 on: March 06, 2018, 07:28:21 AM »

many thanks
what about the quick contact  module?

carlo
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #5 on: March 06, 2018, 12:09:49 PM »

Whats wrong with the quick contact module?
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
carlone
Jr. Member
**
Offline Offline

Posts: 132



« Reply #6 on: March 06, 2018, 01:04:56 PM »

Please try to make a contact .. you will see
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #7 on: March 07, 2018, 11:09:10 AM »

If the emails aren't sending be sure that under Joomla > global config > server your SMTP test emails can send. This needs to be working in order for quick contact to send emails.
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
carlone
Jr. Member
**
Offline Offline

Posts: 132



« Reply #8 on: March 07, 2018, 11:43:22 AM »

If the emails aren't sending be sure that under Joomla > global config > server your SMTP test emails can send. This needs to be working in order for quick contact to send emails.
tis is not the problem
the fields are not correct , i used TEXT and comes out CALENDAR, plus when you click on message .... the background thext doesn't disappear
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #9 on: March 08, 2018, 11:07:49 AM »

If you can PM me Joomla login details I can take a look at this for you.

Thanks
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
carlone
Jr. Member
**
Offline Offline

Posts: 132



« Reply #10 on: March 13, 2018, 07:09:50 AM »

hello
i sent you the details ... in pm several days ago

Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #11 on: March 13, 2018, 11:29:45 AM »

Ok its working now for me. It looks like you had 2 modules published to the homepage. One was in the custom_7 position so you couldn't see it on the frontend. 2 modules will cause it to break as they get confused. I unpublished the custom_7 one and then tested with my own email and I received it no problem.
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
carlone
Jr. Member
**
Offline Offline

Posts: 132



« Reply #12 on: March 13, 2018, 12:17:19 PM »

perfect
thanks
Carlo
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.