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Offline melifas485
Free Member
Posts: 38
Posted on: March 05, 2018, 05:50:00 AM

Hi
Even thought customers submit via S5 Quick Contact  form i dont receieve in my mail theese requests.
I an reading that it uses normall joomla mail settings.
I have a reqular yahoo mail. Please because i am not very experienced i have tried to change all joomla global configuration mail settings to smtp, ports e.t.c but i cant make it work.
Could you give a bit of help?Huh?
Please!!!
Regards
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Offline jonahh
Free Member
Posts: 23789 WWW

Hello,

Have you check your spam/junk folder?

If you can PM me Joomla login access I can take a look at this for you.

Thanks,
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Offline melifas485
Free Member
Posts: 38

Hello
No in the spam i receieved nothing
I pm the login details to have a look
You astonishing help will save the day for one more time i am pretty sure.
Many thanks in advance
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Offline jonahh
Free Member
Posts: 23789 WWW

Quote
Notice
SMTP connect failed https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting


Error
Test mail could not be sent.


this is what I get when I try to send a test email from your Joomla > Global configuration > Server tab. This needs to work in order for quick contact to properly send emails.
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Offline melifas485
Free Member
Posts: 38

Hello
Thanks for the responce.
Any idea of what is causing the issue in order to try fix the problem??
Regards
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Offline jonahh
Free Member
Posts: 23789 WWW

Not sure but this would be a host related issue. You would need to chat with them about this. They should be able to assist you.
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Offline melifas485
Free Member
Posts: 38

Thanks for the responce.
i will contact them.
Regards
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