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Offline nexphayz
Free Member
Posts: 63
Posted on: March 26, 2018, 10:00:38 AM

I have just downloaded and install M Creative Agency - Site Shaper, but as I have mentioned above the site is not working like the demo.
Any help or advice on how to go about rectifying the issue?
What I mean by not working properly has to do with the S5 Image and Content Fader and the type text not displaying.
I have also read your important topic on ?Issues with JavaScript or things breaking on this template?.
Did as instructed but nothing is working.

Cheers
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: March 26, 2018, 11:02:46 AM

Hello,

Perhaps just unpublished the typed text module? It can only be used with the tab show module as we showed in our demo. You can't use it inside an image and content fader slide.
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Offline nexphayz
Free Member
Posts: 63
Posted on: March 26, 2018, 12:20:47 PM

Hello Jonahh,

Thanks for the prompt response, I have done as directed unpublished both S5 Typed Text ? Homepage and S5 Typed Text - Extension Page, yet nothing is happening.
Moreover, this template design fit perfectly to what I have in mind and will love it if you can help me fix this as the demo is ideal for my project.
I have PM you the username and password to the site for you to have a look and see what has gone wrong.

Cheers

PS: Don?t know if this might help or narrow things down a bit as to where to look to fix the issue.
When you go into Extension/ Templates/ and Preview the Mcreative, everything works on there (the Preview page) just fine.
Just not the actual site.
« Last Edit: March 27, 2018, 04:49:53 AM by nexphayz »
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: March 27, 2018, 11:18:16 AM

Ok the issue is the site offline mode. Apparently some JavaScript from the offline mode prohibits the Tab Show from loading. I temporarily turned the site to online and then it worked fine.
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Offline nexphayz
Free Member
Posts: 63
Posted on: March 27, 2018, 01:18:28 PM

Hello Jonah,

Thanks for your help and the time taken to find what the issues were.

Regards

James
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: March 28, 2018, 10:43:41 AM

Most welcome Smiley
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Offline nexphayz
Free Member
Posts: 63
Posted on: April 02, 2018, 01:09:09 AM

Hello Jonah,

Sorry, it's me again. Trust all is well with you.
Can you please take a look at this code to see if have deleted some line by mistake... as this Typed Text displays on smartphones and tab's but not laptops and pc's.

<div class="typed1 s5_pc_center s5_typedstring_desktop">
<h1>we MAKE things
 <span class="s5_highlight1">to CHANGE things.</span></h1>
<h1>We help you achieve the
 <span class="s5_highlight1">best outcome</span></h1>
<h1>We help you achieve the
 <span class="s5_highlight1">premier outcome</span></h1>
<h1>We help you achieve the
 <span class="s5_highlight1">most excellent outcome</span> for your project</h1>
</div>
<h1 class="s5_typedstring_mobile s5_pc_center"><span id="typed1" class="large_typedtext s5_pc_center" style="white-space: pre;"></span></h1>
<p></p>
<div class="s5_pc_center">Web Design, App Design, Branding and More


<a href="events/" target="_blank" rel="noopener" class="readon blue</div>

Cheers

PS: when I unpublished both S5 Typed Text - Homepage and S5 Typed Text - Extension Page, I do get the static text on all devices
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: April 02, 2018, 11:47:20 AM

Can you post a URL to where its doing this so I can take a first hand look?
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Offline nexphayz
Free Member
Posts: 63
Posted on: April 02, 2018, 02:58:11 PM

Jonah, currently the site is offline. If you could please, use the username and password I PM you earlier on to go in and check by turning the site offline mode to No. The Typed Text display is on the home page.

Cheers
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: April 03, 2018, 11:07:59 AM

I fixed the code on your site and here is what it looks like updated:

Code:
<div class="typed1 s5_typedstring s5_pc_center s5_typedstring_desktop">
<h1>We help you achieve the<br /> <span class="s5_highlight1">best outcome</span></h1>
<h1>We help you achieve the<br /> <span class="s5_highlight1">premier outcome</span></h1>
<h1>We help you achieve the<br /> <span class="s5_highlight1">most excellent outcome</span> for your project</h1>
</div>
<h1 class="s5_typedstring_desktop s5_pc_center"><span id="typed1" class="large_typedtext s5_pc_center" style="white-space: pre;"></span></h1>
<h1 class="s5_typedstring_mobile s5_pc_center">We help you achieve the<br /> <span class="s5_highlight1">most excellent outcome</span> for your project</h1>
<p></p>
<div class="s5_pc_center">Web Design, App Design, Branding and More <br /><br /><br /><a href="events/" target="_blank" rel="noopener" class="readon blue"><span style="font-size: large;"><b>The <span style="color: yellow; font-size: large;"><b> Devils Run </b></span> Elevated!<br />Event</b></span></a> <br /><br /> <a href="index.php/aboutus/39-about-us/247-terms-conditions" class="s5_if_sm">Terms</a> | <a href="index.php/contact-us" class="s5_if_sm">Help</a> | <a href="index.php/our-services" class="s5_if_sm">Our Services</a></div>
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Offline nexphayz
Free Member
Posts: 63
Posted on: April 05, 2018, 11:27:25 PM

Hi Jonah,

Trust all is well.

Thanks for fixing the bug. Unfortunately, the corrections you made has flipped things the other way round.
Meaning the Typed Text does not display on Smartphone?s and Tablet's anymore but display a static text ?We help you achieve the most excellent outcome for your project? desktop is working just fine. Any ideas why its so?

Secondly, as you know am currently building the site offline, should I turn it but online am I going to have issues with it again as previous? As you did mention earlier on ?JavaScript from the offline mode prohibits the Tab Show from loading?. Did you do any tweaks with the JavaScripts when you turn it back online?
So you can relay that information to me, so I can stop being a pain in your backside.

Counting on your co-operation

James 
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: April 06, 2018, 10:41:47 AM

Hey James,

Yes unfortunately the text will show static on smartphones and mobile. If not it creates huge gaps while its typing out.

You won't have issues as long as none of the structure is changed in the code. If you do just use the code I pasted here in this board. As long as you are careful when editing it on your site, you shouldn't have any issues.
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