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Offline dtierney19
Free Member
Posts: 22
Posted on: February 20, 2018, 10:44:56 AM

Hello,

I currently have a site designed for a school and used the News Ticker to post announcement, but it stutters with the menu. How can this be resolved? I've included the link so you can view yourself. Thank you.

« Last Edit: March 08, 2018, 11:09:04 AM by dtierney19 »
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: February 20, 2018, 12:06:28 PM

Hello,

I took a look but I don't see it on your site doing this. Be sure its set to "mootools" in the admin too and not s5 effects to prevent stuttering.
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Offline dtierney19
Free Member
Posts: 22
Posted on: February 20, 2018, 01:16:29 PM

I tried setting it to "mootools" but it vanishes when I assign those settings. Also, I looked on another device and it appears to stutter as well there. It occurs when you scroll down when the menu changes from being at the top to a sticky menu.
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: February 22, 2018, 11:52:35 AM

Hmm not sure why its vanishes. We used this on our latest template News Blog and its set to this. Does our new template have the stutter issue for you too?

If not that you can PM me FTP and Joomla login details and I can take a look.
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Offline dtierney19
Free Member
Posts: 22
Posted on: March 06, 2018, 09:31:57 AM

Jonah,

I've attached the video link of the stutter that I am talking about. I also sent you a PM.

https://drive.google.com/file/d/1-6scxB4jlf_WowLBK50n_lGAJoyRRZrp/view?usp=sharing
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: March 07, 2018, 11:37:01 AM

Thanks I sent it to someone else internally but both of us watching the video we don't see any stutter on the news ticker module. Its fading in and out fine with no issues between each line of text. I'm not sure what you are referring to?
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Offline dtierney19
Free Member
Posts: 22
Posted on: March 08, 2018, 11:08:25 AM

I fixed the problem. Thanks!
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