Forum Support

Shape 5
March 28, 2024, 03:34:49 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: S5 Image and Content Fader v3 showing black background instead of images  (Read 1001 times)
cspgsl
Jr. Member
**
Offline Offline

Posts: 903



« on: May 16, 2018, 05:38:55 AM »

At http://accountantswebdesign.ca/ the S5 Image and Content Fader v3 showing black background instead of images.


Apart from updating to Joomla 3.8.7, I have not changed anything the site for weeks and I can't tell you if that was the trigger.

Any ideas?
Logged
cspgsl
Jr. Member
**
Offline Offline

Posts: 903



« Reply #1 on: May 16, 2018, 01:54:50 PM »

any thoughts here?
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #2 on: May 17, 2018, 09:29:01 AM »

Hello,

Sorry for the delay. An update to Joomla would not have effected the module like this and I see no errors on the page. I'm looking at the source of the site and there are no images being called in the source either. Are you using the Manual or Article method in the module's backend? If you're using the Manual method, are you calling the images with a full url or relative? ie: does it start with "http://accountantswebdesign.ca/". I would suggest making sure they are calling full urls.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
cspgsl
Jr. Member
**
Offline Offline

Posts: 903



« Reply #3 on: May 17, 2018, 09:46:17 AM »

They were relative but I have added the full URL. When I open the URL, http://accountantswebdesign.ca/images/iacf1.jpg the image appears but it didn't until I disabled JCH Optimize.

I will follow up with them.

Thanks
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.