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Author Topic: Slider doesn't show on mobile (portrait) until you scroll.  (Read 957 times)
kflavel01
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Posts: 83



« on: May 21, 2018, 05:32:02 AM »

When viewing the slider (specifically on Android, portrait) there is just a white gap where the slider should be until you start to scroll the page.

We're using the latest version of the extension (2.1.0) and LazyLoad and Scroll to Reveal are both turned off in the template settings.

Do you know why this may be happening?

You can see the issue here:
https://www.dressini.com/mother-of-the-bride
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mikek
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« Reply #1 on: May 21, 2018, 06:51:58 AM »

Hello,

It's difficult to tell what css is being applied at that point because you have compression enabled. You can try adding the following to custom.css in the template but you'll need to disable compression and clear browser cache to see if it works:

#s5_photo_showcase_outer {
    visibility: visible !important;
    -moz-opacity: 1 !important;
    -khtml-opacity: 1 !important;
    filter: alpha(opacity=100) !important;
    opacity: 1 !important;
}
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Mike Knott
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Shape 5 Team

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kflavel01
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« Reply #2 on: May 21, 2018, 07:20:37 AM »

Hi Mike,

I've turned off the CSS compression and added that CSS to it but it doesn't seem to have solved the issue.

I'll leave the compression turned off so you're able to have a look.

Thank you.
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mikek
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« Reply #3 on: May 22, 2018, 05:15:05 AM »

Hello,

If you can private message me super admin access and ftp access I can take a look.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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