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Author Topic: Can't login  (Read 969 times)
forensys
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« on: May 28, 2018, 02:20:37 AM »

Hi!

I can't login with the login module in login pisition.

http://eselyotthonfegyvernek.hu/index.php/cookie-policy  --->On this page there's a login button, but It doesn't work. Solution?

I tried to switch off third party plugins, but no effect.

Thank you!
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jonahh
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« Reply #1 on: May 29, 2018, 11:05:50 AM »

Hello,

Do you have the S5 Box published to this page? This is needed in order for the login module to popup, unless you have a direct URL entered for the login button in the Vertex general admin area.
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Jonah Hall
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forensys
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« Reply #2 on: May 31, 2018, 03:14:47 PM »

SOLVED!

S5 Box was unpublished, but I don't know why, because a few weeks ago it was switched on, and it worked. Somebody unpublished it, or maybe it was me by accident. So thank you!!! Smiley
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satishs
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« Reply #3 on: June 06, 2018, 09:57:06 AM »

hi there. 
Have installed from site shaper and upgraded to latest joomla.
unable to login, a blank white box appears
http://themauritiusdeclaration.org/
Any help appreciated. many thanks in advance
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jonahh
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« Reply #4 on: June 06, 2018, 10:46:38 AM »

Your site is loading fine on the frontend and I see the administrator box in the admin.  Does the white box appear when you try to login? If so just try to clear your browser cache.
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
satishs
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« Reply #5 on: June 06, 2018, 10:56:22 AM »

Thanks for the response Smiley . I've cleared the cache.
When I click upon the login icon a white box appears as per the screen shot below.
This happens in both Firefox and Chrome
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jonahh
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« Reply #6 on: June 07, 2018, 02:51:25 PM »

It seems you have some 3rd party plugin that is a slideshow. Both s5 box and this plugin use the same CSS so they are conflicting. You will have to disable one or the other in order for the site to work properly.
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
satishs
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« Reply #7 on: June 07, 2018, 11:09:49 PM »

Many thanks, it was the regular labs library plugin .... will play around and see whats going on .. but I can login now so all is well. Many thanks. Smiley
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