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Offline anujitbhu
Free Member
Posts: 7
Posted on: June 19, 2018, 06:55:19 AM

Hi,

Recently we upgraded our template for site at

http://nhp.org.in

to the Campus Life but the Menu item is not visible .

https://www.myphoneme.com/nhp_portal/replicaSite/en/

If you can please help us configure .

Rg
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: June 19, 2018, 10:55:27 AM

Hello,

Your template probably just needs to be updated to latest Vertex version. Please see the following:

https://www.shape5.com/blog/Menu-Disappears-After-Upgrade-to-Joomla-3.8.html
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Offline anujitbhu
Free Member
Posts: 7
Posted on: June 19, 2018, 11:47:29 PM

Hi We have already installed the Vertex Updater component and it is telling us OK as in the screenshot attached .
Please suggest if something else need to be done .

Rg
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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: June 20, 2018, 10:02:56 AM

Hmm ok, if you can Pm me Joomla login access I can took a look at this further. I'm not sure why its not showing right now.
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Offline anujitbhu
Free Member
Posts: 7
Posted on: June 20, 2018, 10:43:21 AM

Hi,

Really thanks and appreciate your quick support.
I have PM'ed you the details.

Rg
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Offline anujitbhu
Free Member
Posts: 7
Posted on: June 21, 2018, 08:27:48 AM

Hi ,

Looking out for the solution on this . If some one please provide the support on this .

https://www.myphoneme.com/nhp_portal/replicaSite/en/

Rg

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Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: June 21, 2018, 11:51:42 AM

Ok the reason is because you only have 1 menu item and you had hide the first menu item disabled. I re-enabled it. Once your server cache clears you will see it on the front end now.
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