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Author Topic: SiteShaper Not Installing, Never Finishes, Goes Back to Step 3 of Installation  (Read 562 times)
lukeo
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« on: August 14, 2016, 10:58:12 PM »

Hi guys,

I cannot seem to install the SiteShaper for this template.  I get to step 3, click install, it starts to install but then just goes back to the step 3 page.

I have tried another of your SiteShapers in the same hosting setup and it works fine.
I have downloaded this template again from another location, re-uploaded, re-created the database, but still no joy.

Are you able to assist?
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mikek
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« Reply #1 on: August 15, 2016, 08:21:27 AM »

Hello,

I am sorry about that. It seems our installation process didn't like the latest version of Joomla. I've fixed this and uploaded a fresh site shaper that is verified and tested. Please redownload it and remove any existing files and database tables from the original site shaper installation.
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lukeo
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« Reply #2 on: August 15, 2016, 04:18:08 PM »

Thank you for your prompt support, Mike  Cheesy
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