Forum Support

Shape 5
March 19, 2024, 02:18:00 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Updated my Joomla, Updated Vertex framework, Unable to access template backend  (Read 2194 times)
manvisuri
Jr. Member
**
Offline Offline

Posts: 6



« on: July 25, 2018, 05:00:08 AM »

Hi

i have updated my joomla to 3.8.10
updated vertex to 4.2

my template zoka transport editing options not loading
attaching screenshot
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: July 25, 2018, 07:01:56 AM »

Hello,

I would suggest patching with Vertex again. The screen usually indicates that you are still running old files. If that doesn't work please disable all third party extensions.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
manvisuri
Jr. Member
**
Offline Offline

Posts: 6



« Reply #2 on: July 25, 2018, 08:24:43 AM »

Hello,

I would suggest patching with Vertex again. The screen usually indicates that you are still running old files. If that doesn't work please disable all third party extensions.


i tried 3-4 times
but still now working
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #3 on: July 25, 2018, 10:46:29 AM »

Did you try clearing your browser cache?
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
manvisuri
Jr. Member
**
Offline Offline

Posts: 6



« Reply #4 on: July 25, 2018, 11:26:59 AM »

Did you try clearing your browser cache?

yes
even i tried other browser also
still same
Logged
manvisuri
Jr. Member
**
Offline Offline

Posts: 6



« Reply #5 on: July 25, 2018, 11:28:52 AM »

i tried uploading vertex files via FTP also
still its not showing
Logged
manvisuri
Jr. Member
**
Offline Offline

Posts: 6



« Reply #6 on: July 25, 2018, 12:51:36 PM »

enabled debug mode
now its showing like this
Logged
manvisuri
Jr. Member
**
Offline Offline

Posts: 6



« Reply #7 on: July 25, 2018, 01:51:04 PM »

Fixed the issue
censoredion: in xml file <name>zoka</name> have to be same as the template folder. So you have to put the template files into a folder called zoka (templates/zoka/....).
it was written as Zoka i just renamed to zoka
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.