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Author Topic: Updated my Joomla, Updated Vertex framework, Unable to access template backend  (Read 1387 times)
manvisuri
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« on: July 25, 2018, 05:00:08 AM »

Hi

i have updated my joomla to 3.8.10
updated vertex to 4.2

my template zoka transport editing options not loading
attaching screenshot
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mikek
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« Reply #1 on: July 25, 2018, 07:01:56 AM »

Hello,

I would suggest patching with Vertex again. The screen usually indicates that you are still running old files. If that doesn't work please disable all third party extensions.
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Mike Knott
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manvisuri
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« Reply #2 on: July 25, 2018, 08:24:43 AM »

Hello,

I would suggest patching with Vertex again. The screen usually indicates that you are still running old files. If that doesn't work please disable all third party extensions.


i tried 3-4 times
but still now working
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jonahh
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« Reply #3 on: July 25, 2018, 10:46:29 AM »

Did you try clearing your browser cache?
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Jonah Hall
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manvisuri
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« Reply #4 on: July 25, 2018, 11:26:59 AM »

Did you try clearing your browser cache?

yes
even i tried other browser also
still same
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manvisuri
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« Reply #5 on: July 25, 2018, 11:28:52 AM »

i tried uploading vertex files via FTP also
still its not showing
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manvisuri
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« Reply #6 on: July 25, 2018, 12:51:36 PM »

enabled debug mode
now its showing like this
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manvisuri
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« Reply #7 on: July 25, 2018, 01:51:04 PM »

Fixed the issue
censoredion: in xml file <name>zoka</name> have to be same as the template folder. So you have to put the template files into a folder called zoka (templates/zoka/....).
it was written as Zoka i just renamed to zoka
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