Forum Support

Shape 5
October 26, 2020, 03:06:38 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
   Home   Help Search Login Register  
Pages: [1]
Author Topic: Menu Disappeared - Installed Vertex - Says Error Getting Update Package  (Read 847 times)
Jr. Member
Offline Offline

Posts: 1

« on: July 30, 2018, 01:02:46 PM »


I updated Joomla and I ran into the issue with menus disappearing on Design Control - Free. I found this link:

And I installed Vertex and it has an error message that states "Error Getting Update Package"

Any suggestions?


Offline Offline

Posts: 28743

« Reply #1 on: July 31, 2018, 07:17:38 AM »


I would suggest using the ftp method then:

Mike Knott
Shape 5 Team

- Need a great host for your website? We highly recommend!

- Put your trust in the hands of our extremely qualified staff to get your job done right!

- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.