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Author Topic: error messages  (Read 568 times)
fdginc
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« on: June 16, 2009, 08:40:22 PM »

when i try to install the template i get this error message...


Warning: move_uploaded_file(.\tmp\Shape5_CommPortal_15.zip) [function.move-uploaded-file]: failed to open stream: Permission denied in D:\Hosting\4478579\html\libraries\joomla\filesystem\file.php on line 344

Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move 'D:\Temp\php\phpBEC3.tmp' to '.\tmp\Shape5_CommPortal_15.zip' in D:\Hosting\4478579\html\libraries\joomla\filesystem\file.php on line 344

when i try to install the site shaper i get a 

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

error. im new to setting up websites so im not sure what I am doing wrong.

please help

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jonahh
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« Reply #1 on: June 17, 2009, 06:36:36 PM »

Try changing the permissions on the following folders to CHMOD 777:

tmp
cache
templates
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Jonah Hall
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Shape 5 Team

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- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
fdginc
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« Reply #2 on: June 23, 2009, 04:44:44 PM »

to do this i unzip the folder and then right click the folders...then how do i proceed from there?
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fdginc
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« Reply #3 on: June 24, 2009, 10:01:31 AM »

they are all updated but i am still getting the same error message when installing the site shaper


500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
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jonahh
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« Reply #4 on: June 24, 2009, 11:15:36 PM »

Can you PM me FTP details to your site so I can take a look?
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
fdginc
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« Reply #5 on: June 30, 2009, 07:56:51 AM »

pm sent
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jonahh
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« Reply #6 on: July 02, 2009, 02:03:02 PM »

Can you please send again? For some reason I don't think I ever got it
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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