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Offline sameerramj
Free Member
Posts: 3
Posted on: August 18, 2009, 09:42:50 AM

Hi just download the Site Shaper.
Uploaded and extracted the content onto root and ran installer.
Entered the database infromation and click next. It then comes up with:

Error
An error has occurred.:

Which as you can see is really use ful information.
Has anyone else got the same issue?

Thanks
Sam
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Offline mikek
Free Member
Posts: 28743 WWW
Posted on: August 19, 2009, 08:16:16 AM

Hello, this is a server related problem, either there is a permissions problem or the sql information entered was not correct. You should contact your hosting provider. Also make sure that all or your folders are writable, early on in the installation there is a screen that shows if all folders are writable or not.
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Offline agsmiff
Free Member
Posts: 67
Posted on: August 20, 2009, 10:28:47 AM

Did you select the Joomla Install language as English (US)?

If I select English (UK) or any other language on my hosting setup I get the same error as you.

Hope this helps
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Offline sameerramj
Free Member
Posts: 3
Posted on: August 26, 2009, 03:06:15 AM

Ok just tried what agsmiff suggested and it works. Your right you need to select Joomla Install language as English (US) and it then installs.

Thanks for you help.
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Offline wsfsb
Free Member
Posts: 3
Posted on: September 23, 2009, 05:22:15 AM

Thanks, i have installed loads of joomla sites, i have only ever found this with the Shape5 site sharpers... why is it sensitive to the language selected??
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Offline kscrimshaw
Free Member
Posts: 31
Posted on: November 22, 2009, 06:56:45 PM

Oh.  My.  God.  Is this posted somewhere EXTREMELY obvious and I've missed it??  I've been tearing my hair out trying to get this site shaper to work, and it's as simple as that??   Shocked

Thank you to agsmiff, but Shape 5, PLEASE put that VERY noticeably in the download section or something, to save people who naturally pick the UK language option from going through this!
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