Forum Support

Shape 5
March 28, 2024, 06:44:57 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: IE 8 Webpage Error Object doesn't support this property or method  (Read 376 times)
waxtrax73
Jr. Member
**
Offline Offline

Posts: 6



« on: February 01, 2010, 11:31:57 AM »

Hello,

I am getting the following error when loading this website in IE 8:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; InfoPath.1; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Mon, 1 Feb 2010 16:17:31 UTC


Message: Object doesn't support this property or method
Line: 1
Char: 1
Code: 0
URI: http://www.my-website-domain.com/


Message: Object doesn't support this property or method
Line: 1
Char: 1
Code: 0
URI: http://www.my-website-domain.com/

I have noticed mention of this in other areas of the forum, where it is stated to diasble clear fix in the template parameters. I do not see this in the template perameters for this template.

I have diasabled every plugin, module, component, and turned off tool tips and other template options. Nothing effected this error. The odd thing is that is appears randomly - often a page refresh will make it appear and disappear.

Everything checks out with the W3C validator:
This document was successfully checked as XHTML 1.0 Transitional!

I see nothing unusual in Firebug and the source of the page looks fine - as far as Line: 1 and Char: 1 is concerned.

I have noticed that this error also appears in the demo here:
http://www.shape5.com/demo/touch_of_soul/index.php?option=com_content&view=article&id=13&Itemid=28

The error recieved is the same:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; InfoPath.1; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Mon, 1 Feb 2010 17:22:50 UTC


Message: Object doesn't support this property or method
Line: 1
Char: 1
Code: 0
URI: http://www.shape5.com/demo/touch_of_soul/


Message: Object doesn't support this property or method
Line: 1
Char: 1
Code: 0
URI: http://www.shape5.com/demo/touch_of_soul/

I understand that IE sucks, and personally steer well clear of it - but it is the browser of choice (or lack of choice) by majority of web users.

Any ideas?

Shane
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: February 01, 2010, 02:10:17 PM »

Hello, I am not seeing this error on our demo anywhere, please post a url of where it is occurring on your site.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
waxtrax73
Jr. Member
**
Offline Offline

Posts: 6



« Reply #2 on: February 01, 2010, 11:01:13 PM »

Hello Mike,

First thank you for your swift response, I really appreciate it.

I have PM'd you the login information as the site is still not open to the public.

I have since tested this on several different computers all running IE 8 and the error is there on my site and on the demo site. One computer is running windows 7 with IE 8 and is less than a week old - the error was present there as well. If you click different links in the menu long enough it will show up - it randomly appears, which has made diagnosing difficult.

I have attatched some screen shots showing the error. (click to enlarge images)








The site renders fine in all browsers I tested - including IE 8. I just hate to deliver the site to the pastor while displaying this error. Is it just an error with IE8?

I wish IE would just go away.

Thanks!

Shane
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.