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Author Topic: Contact Form - Don?t Send Mails  (Read 303 times)
Johan Quijano
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Posts: 36

« on: January 31, 2010, 12:47:11 PM »


We have install some Joomla templates for some customers, and We have a problem with this template:

The contact form don?t send mails. We think that the problem is for the Joomla plataform, then test and check all posible solutions in the forums without any solution. We check our hosting service but the other joomla of our custormers (in the same hosting) are working very well.

Do you know something about our problem? Is the first time that we have a problem like this with shape5 template SiteShaper.   Undecided

We?re changing the all settings in "Global Settings" / "Server" / "Mail Configuration" and the component "contact" has the correct mail.  We verify all posible settings:

PHP Mailer
SMTP Server


for Google APPS we try for example:

The image is the example in Joomla Forums.

And don?t work anything setting.

I appreciate your help.

Johan Quijano
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Posts: 36

« Reply #1 on: January 31, 2010, 12:54:00 PM »

Other details:

1. Now We update the SiteShaper Joomla 1.5.7 to Joomla 1.5.15 (Last version) and don?t work.

2. We check with others mails and don?t work.

« Last Edit: January 31, 2010, 01:18:10 PM by Johan Quijano » Logged
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« Reply #2 on: February 01, 2010, 09:17:54 AM »

Hello, this would be a problem with your host. The template itself has no control over the contact form and does effect it's code at all. I would suggest looking on's forum board to see if there are any similar issues posted.

Mike Knott
Shape 5 Team

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