Forum Rules
When posting in the forum please consider the following:

  • If you have a question regarding a specific Shape 5 product please make sure you are posting in the correct forum board. Each Shape 5 product has a forum board dedicated to that specific product. Each board is identified by the name of the product. Posting in the correct board allows for faster response time and better organization of our forum. All non-related posts will be moved to the appropriate forum board. - Thank you!
  • Take time to review each forum section and make sure to post in the correct board.
  • Post the url of your site if it is necessary.
  • Ask thorough questions with as much detail as you can.
  • Review other posts for your answer before posting.
  • Help someone else if you can answer their post.
  • Be courteous; use clean language and make sure to to thank those who help you.

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Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.